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Blogger Title
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A Housing Advisory – Assessing
Partnerships – Applying a Resource Development Associates (RDA) Tool – Mentalation Solutions Group & Keith
Torkelson MS
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Feature Images
OCHCA & BND
Jeffery A Nagel PhD & Mark Refowitz
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Pinterest Link
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Source Document
Metadata > Assess_Partnership_RDA_19091701_HAB
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Area – Housing the Disadvantaged
Dedicated To:
Mary Hale MS
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Partners
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Abstract
For this report we address five
(5) agencies and two (2) individuals.
Back in June of 2012 while attending an Orange County Health Care Agency
(OCHCA) Data Outcomes Advisory (DOA) meeting we were provided an assessment
created by Resource Development Associates (RDA) for measuring a partnership
relationship. There are three parts to
the Resource Development Associates (RDA) partnership assessment tool. Using Mentalation Solutions Group’s
adaptation of the RDA tool we scored three agencies. The context for our data capture is
housing. The time frame for our data
capture is the first six months of 2019.
The scores are at an agency level.
The three agencies are: The Orange County Health Care Agency (OCHCA),
Brand New Day (BND) and The Kline Coalition (TKC). The three parts evaluated are the Overall
Partnership Score (OPS), Leadership in a Partnership Score (LPS), and
Satisfaction with Partnership Score (SPS).
The OCHCA score the best earning 4.4, 4.4, and 3.8 Star Equivalents
respectively. We calculated a summary
score that we label Health & Human Services Partner Value in a context of
Housing. Overall OCHCA earned 82.8%, BND
earned 56.3%, and TKC earned 73.4. We
set the cutoff to “Kill a Partnership” at 70.0%. For Buster we intend to feed the OCHCA and
TKC partnerships. What little value that
BND had for Buster about housing is now a “Lost Resource”.
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List of Tables – Matrices – Figures
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Table – Partnerships – Population Aspects
Link - Jeff Gibbs – MA – An Anti-helper
Table - Cast of Players
Matrix – Summary Outcomes for RDA-Adapted Partnership
Assessment
Matrix – Rubric for MSG Scoring
Matrix - Part A - Overall Partnership
Matrix - Part B - Leadership in the Partnership
Matrix - Part C - Satisfaction with Partnership
Figure - Resource Development
Associates (RDA 16 Item Adaptation)
Figures - Promotions
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Featured Assessment
RDA - Model Partnership Value Assessment (RDA-PVA-16 Items)
Table – Partnerships – Population Aspects
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Finding
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Lesson Learned
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1-Partner’s Mechanics
Overall Score
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Cutoff at 70% based upon family performances
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2-Partners Leadership
“The action of leading a group of people or an
organization”
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Mentalation Solutions Group (MSG) is superior to those we
surveyed
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3-Satisfaction Elements
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Most likely the most important area
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Adapted Assessment
“Make (something) suitable for a new use or purpose;
modify”
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Transformed into a scorable format
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Disposition Module
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Share via publish findings
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Kinds of Benefits
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If possible eliminate weak partnerships
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Kinds of Drawbacks
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Discoveries may impact relationships
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Modified Assessment
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Same as “Adapt”
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Partnership Response Rate
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If not required in rule-making - Low
If required - >50%
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People asked to complete the questionnaire
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Goal is to have >= 100 submitted – thus ask > 200 to
complete
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People completed questionnaire in time period
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Give them enough time so you can ask your target audience
twice
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When to Kill A Partnership
(MSG-Greer-Modified)
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Unfortunately this is difficult – measures may indicate it
is best to “Kill” the partnership when it would not be practical
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Last Reviewed: 20190918-W:
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Introduction
Resource Development Associates
Based on MSG’s observations the
Orange County Health Care Agency (OCHCA) has contracted with Resource
Development Associates (RDA) on many an occasion. Back in 2012 the OCHCA was delivered from RDA
an assessment tool to rate OCHCA partnership relations. The tool was presented at an OCHCA Data
Outcome Advisory Committee (DOAC) meeting.
The details that RDA provides about their instrument are as follows: “Partnership
Self-Assessment Tool (RDA, June 25, 2012) - Report of Findings for OCHCA PEI:
Outreach & Engagement Evaluation Cluster - Prepared by: Resource
Development Associates”. It was/is
designed to capture the partnership experience between the OCHCA and its’
contractors (partners). RDA’s assessment
tool does not appear to be available online.
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Prior Applications
We here at Mentalation Solution
Group (MSG) applied our adapted version of the RDA tool back in August of
2016. We used it on the individual level
to grade one of our partnerships. We
used this as well as other determinations for deciding whether to “Kill a
Partnership”. We include the link to our
report about this deficient partnership.
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Shared In
Metadata > 06_Assess_HHS_Competencies_15081302_TheJG
v2016
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Link
Jeff Gibbs – MA – An Anti-helper
in Health & Human Services (The Torkel Saga 2059)
Aug 15, 2016 - Gibbs
Study Introduction For Summer Quarter 2016 - Oswaldo Escalante (Helper-01),
Jeff Gibbs (Helper-04), and Keith E Torkelson (Consumer)
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Table - Cast of Players
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Player
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Meaning
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Note
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ACA
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Avey C Asus
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Contributing author
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BND
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Brand New Day
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Buster’s Insurer
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K ”B” T
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Keith “Buster” Torkelson MS
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Consumer and MSG Principle
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MSG
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Mentalation Solutions Group
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Developer
Social Pathology Innovations
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OCHCA
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Orange County Health Care Agency
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Resource source
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RDA
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Resource Development Associates
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Source information
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TKC
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The Kline Coalition
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Family - Natural Supports
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Last Reviewed: 20190917-TU:
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Matrix – Summary Outcomes for RDA-Adapted Partnership
Assessment
Tabulation by Keith “Buster” Torkelson MS – Context Housing
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Partnership Values
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OCHCA
FY2019
(SUM/#Items)
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BND
FY2019
(SUM/#Items)
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TKC
Family
(Kline)
FY2019
(SUM/#Items)
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Part A
Your Partnership Overall
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5.25/6
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3.25/6
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4.25/6
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Part B
Leadership Elements
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3.50/4
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3.00/4
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3.00/4
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Part C
Satisfaction With Partnership
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4.50/6
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2.75/6
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4.50/6
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Total Score
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13.25
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9.00
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11.75
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Items Scored – MAX Score
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16
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16
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16
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Partner Value
(HHS-PV)
Context Housing =
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82.8%
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56.3%
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73.4%
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Star Equivalents =
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4.1
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2.8
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3.7
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Disposition
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Feed Partnership
& Level Resources
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Lost Resource
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Sustainable
Resource
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Table - Resource Development Associates (RDA) – Adapted - Date
Scored: 20190917-TU: Last Reviewed: 20190918-W:
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Instructions for Scoring
Parent Metadata >
Assessment_Scoring_17121201_Rules V2019
Matrix – Rubric for MSG Scoring
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Nature
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Range
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Best
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QUAL
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Binary
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0.00 | 0.50 | 1.00
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1.00
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No | SoSo | Yes
Options 0.25 – 0.75 PRN
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Stars
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0.0 – 5.0
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5.0
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Example
Compare with CMS Stars Scores
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Percentile
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000.0 – 100.0
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100.0
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Inter-assessment comparisons
and migrations (Portability)
Fidelity with Education Standards
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PRN
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Any
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High
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As Dictated in a
Commercial-Off-the-Shelf Assessment
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PRN
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Any
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Low
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As Dictated in a
Commercial-Off-the-Shelf Assessment
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Matrix – Rubric for MSG Binary
Scoring – Last Updated: 20181211-TU:
Resource
Development Associates (RDA Adaptation - 16 Items)
We were presented the
Resource Development Associates instrument in the hardcopy form. For us to make use of a hardcopy assessment
we need to transform it. About the RDA
assessment, MSG’s version is our MSG-RDA-16 Item derivation. Overall the adapted RDA tool yields a Health
& Human Services Partnership Value (HHS-PV).
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FYI - Resource Development
Associates
“Resource
Development Associates is a mission-driven consulting firm founded in 1984 on
the belief that public health and human service systems have the potential to
improve conditions in our communities. Collaboration - We engage our clients
with the people they serve to collaboratively develop solutions to the most
pressing challenges in their communities.”
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Matrix - Part A - Overall Partnership
MSG-RDA-16 Item
All items scored by Keith “Buster” Torkelson MS - Context is
Housing
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##
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Your Partnership’s Overall…
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OCHCA
FY2019
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BND
FY2019
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TKC
Family
(Kline)
FY2019
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01
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Synergy score
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(>2) 1.00
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(=2) 0.50
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(>2) 1.00
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02
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Score for leadership effectiveness
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1.00
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0.25
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0.50
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03
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Efficiency score
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0.75
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0.50
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0.50
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04
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Score for the effectiveness of administration and
management
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0.75
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0.50
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0.75
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05
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Score for sufficiency of non-financial resources
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0.75
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0.75
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1.00
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06
(6)
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Score for sufficiency of financial and other capital
resources
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1.00
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0.75
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0.50
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Part A CALC - Carry
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5.25/6
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3.25/6
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4.25/6
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Overall Partnership
Score =
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88%
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54%
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71%
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Star Equivalents =
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4.4
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2.7
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3.5
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Table – Results – Partnership Overall - Date Scored:
20190917-TU: Last Reviewed: 20190918-W:
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Matrix - Part B - Leadership in the Partnership
MSG-RDA-16 Item
All items scored by Keith “Buster” Torkelson MS - Context is
Housing
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##
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Leadership Elements
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OCHCA
FY2019
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BND
FY2019
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TKC
Family
(Kline)
FY2019
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07
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Comfort with decisions made in partnership
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0.75
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0.50
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0.50
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08
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Do I buy in to my partner’s decisions
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0.75
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0.50
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0.75
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09
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Do I include my partner in decision-making
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1.00
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1.00
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0.75
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10
(4)
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Have I benefited in this partnership
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1.00
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1.00
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1.00
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Part B CALC - Carry
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3.50/4
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3.00/4
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3.00/4
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Leadership in
Partnership Score =
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88%
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75%
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75%
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Star Equivalents =
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4.4
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3.8
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3.8
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Table – Results – Leadership Elements in Partnership - Date
Scored: 20190917-TU: Last Reviewed: 20190918-W:
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Matrix - Part C - Satisfaction with Partnership
MSG-RDA-16 Item
All items scored by Keith “Buster” Torkelson MS - Context is
Housing
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##
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Satisfaction Elements
Satisfaction with…
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OCHCA
FY2019
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BND
FY2019
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TKC
Family
(Kline)
FY2019
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11
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Level of Cooperation
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0.75
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0.25
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0.75
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12
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Impact
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0.75
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0.75
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1.00
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13
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Their role
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1.00
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0.50
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0.50
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14
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Partners Goals and Plans
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0.75
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0.25
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0.50
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15
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Partners Implementation of Plans
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0.75
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0.00
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0.75
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16
(6)
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Benefits V Drawbacks
(Benefit V Costs)
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(=) 0.50
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(>) 1.0
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(>) 1.0
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Part C CALC - Carry
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4.50/6
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2.75/6
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4.50/6
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Satisfaction with
Partnership Score =
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75%
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46%
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75%
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Star Equivalents =
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3.8
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2.3
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3.8
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Table – Results – Satisfaction with Partnership - Date
Scored: 20190917-TU:
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End of Partnership Assessment
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Resource – Reference
Figure - Resource Development
Associates (RDA 16 Item Adaptation)
[INSERT FIGURE]
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Insider Tool – Data Outcomes Advisory Board (DOAC)
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Summary – Next Steps (Brief)
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Direction
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Upcoming
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Broaden Report
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04_SCR_HAB_Partners_19091602_Working
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Applications
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Housing Advisory Board
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Disposition Module
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Sharing via Blog(s)
Housing Advisory Board & Other
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Project Management Approach
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Project Management As Direct Service (PMADS)
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Kill Partnership Tool
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Review
14_PM_16040904_When_Kill
Partnership-Gibbs
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Share OCHCA Scores
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Possibly with
Jeffery A Nagel PhD
& Online
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Test Subjects
Agency / Agencies
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Westminster Therapeutic Residential Center (WTRC)
Shank’s Truck Stop (STS)
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Test Subjects
Individuals
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“Buster”
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Last Reviewed: 20190918-W
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Figures – Promotions
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999
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