Wednesday, September 18, 2019

A Housing Advisory – Assessing Partnerships – Applying a Resource Development Associates (RDA) Tool – Mentalation Solutions Group & Keith Torkelson MS


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Blogger Title
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A Housing Advisory – Assessing Partnerships – Applying a Resource Development Associates (RDA)  Tool – Mentalation Solutions Group & Keith Torkelson MS
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Feature Images
OCHCA & BND
Jeffery A Nagel PhD & Mark Refowitz
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Pinterest Link
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Source Document
Metadata > Assess_Partnership_RDA_19091701_HAB
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Area – Housing the Disadvantaged

Dedicated To:
Mary Hale MS
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Partners
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Abstract
For this report we address five (5) agencies and two (2) individuals.  Back in June of 2012 while attending an Orange County Health Care Agency (OCHCA) Data Outcomes Advisory (DOA) meeting we were provided an assessment created by Resource Development Associates (RDA) for measuring a partnership relationship.  There are three parts to the Resource Development Associates (RDA) partnership assessment tool.  Using Mentalation Solutions Group’s adaptation of the RDA tool we scored three agencies.  The context for our data capture is housing.  The time frame for our data capture is the first six months of 2019.  The scores are at an agency level.  The three agencies are: The Orange County Health Care Agency (OCHCA), Brand New Day (BND) and The Kline Coalition (TKC).  The three parts evaluated are the Overall Partnership Score (OPS), Leadership in a Partnership Score (LPS), and Satisfaction with Partnership Score (SPS).  The OCHCA score the best earning 4.4, 4.4, and 3.8 Star Equivalents respectively.  We calculated a summary score that we label Health & Human Services Partner Value in a context of Housing.  Overall OCHCA earned 82.8%, BND earned 56.3%, and TKC earned 73.4.  We set the cutoff to “Kill a Partnership” at 70.0%.  For Buster we intend to feed the OCHCA and TKC partnerships.  What little value that BND had for Buster about housing is now a “Lost Resource”.
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List of Tables – Matrices – Figures
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Table – Partnerships – Population Aspects
Link - Jeff Gibbs – MA – An Anti-helper
Table - Cast of Players
Matrix – Summary Outcomes for RDA-Adapted Partnership Assessment
Matrix – Rubric for MSG Scoring
Matrix - Part A - Overall Partnership
Matrix - Part B - Leadership in the Partnership
Matrix - Part C - Satisfaction with Partnership
Figure - Resource Development Associates (RDA 16 Item Adaptation)
Figures - Promotions
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Featured Assessment
RDA - Model Partnership Value Assessment (RDA-PVA-16 Items)
Table – Partnerships – Population Aspects
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Finding

Lesson Learned


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1-Partner’s Mechanics
Overall Score

Cutoff at 70% based upon family performances


2-Partners Leadership
“The action of leading a group of people or an organization”

Mentalation Solutions Group (MSG) is superior to those we surveyed


3-Satisfaction Elements

Most likely the most important area


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Adapted Assessment
“Make (something) suitable for a new use or purpose; modify”

Transformed into a scorable format



Disposition Module

Share via publish findings


Kinds of Benefits

If possible eliminate weak partnerships


Kinds of Drawbacks

Discoveries may impact relationships


Modified Assessment

Same as “Adapt”


Partnership Response Rate

If not required in rule-making - Low
If required - >50%


People asked to complete the questionnaire

Goal is to have >= 100 submitted – thus ask > 200 to complete


People completed questionnaire in time period

Give them enough time so you can ask your target audience twice


When to Kill A Partnership
(MSG-Greer-Modified)

Unfortunately this is difficult – measures may indicate it is best to “Kill” the partnership when it would not be practical


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Last Reviewed: 20190918-W:
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Introduction
Resource Development Associates
Based on MSG’s observations the Orange County Health Care Agency (OCHCA) has contracted with Resource Development Associates (RDA) on many an occasion.  Back in 2012 the OCHCA was delivered from RDA an assessment tool to rate OCHCA partnership relations.  The tool was presented at an OCHCA Data Outcome Advisory Committee (DOAC) meeting.  The details that RDA provides about their instrument are as follows: “Partnership Self-Assessment Tool (RDA, June 25, 2012) - Report of Findings for OCHCA PEI: Outreach & Engagement Evaluation Cluster - Prepared by: Resource Development Associates”.  It was/is designed to capture the partnership experience between the OCHCA and its’ contractors (partners).  RDA’s assessment tool does not appear to be available online.
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Prior Applications
We here at Mentalation Solution Group (MSG) applied our adapted version of the RDA tool back in August of 2016.  We used it on the individual level to grade one of our partnerships.  We used this as well as other determinations for deciding whether to “Kill a Partnership”.  We include the link to our report about this deficient partnership.
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Shared In
Metadata > 06_Assess_HHS_Competencies_15081302_TheJG v2016
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Link
Jeff Gibbs – MA – An Anti-helper in Health & Human Services (The Torkel Saga 2059)
Aug 15, 2016 - Gibbs Study Introduction For Summer Quarter 2016 - Oswaldo Escalante (Helper-01), Jeff Gibbs (Helper-04), and Keith E Torkelson (Consumer)
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Table - Cast of Players
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Player

Meaning
Note

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ACA

Avey C Asus
Contributing author

BND

Brand New Day
Buster’s Insurer

K ”B” T

Keith “Buster” Torkelson MS
Consumer and MSG Principle

MSG

Mentalation Solutions Group
Developer
Social Pathology Innovations

OCHCA

Orange County Health Care Agency
Resource source

RDA

Resource Development Associates
Source information

TKC

The Kline Coalition
Family - Natural Supports

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Last Reviewed: 20190917-TU:
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Matrix – Summary Outcomes for RDA-Adapted Partnership Assessment
Tabulation by Keith “Buster” Torkelson MS – Context Housing
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Partnership Values
OCHCA
FY2019
(SUM/#Items)
BND
FY2019
(SUM/#Items)
TKC
Family
(Kline)
FY2019
(SUM/#Items)

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Part A
Your Partnership Overall
5.25/6
3.25/6
4.25/6

Part B
Leadership Elements
3.50/4
3.00/4
3.00/4

Part C
Satisfaction With Partnership
4.50/6
2.75/6
4.50/6

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Total Score
13.25
9.00
11.75

Items Scored – MAX Score
16
16
16

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Partner Value (HHS-PV)
Context Housing =
82.8%
56.3%
73.4%

Star Equivalents =
4.1
2.8
3.7

Disposition
Feed Partnership & Level Resources
Lost Resource
Sustainable Resource

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Table - Resource Development Associates (RDA) – Adapted - Date Scored: 20190917-TU: Last Reviewed: 20190918-W:
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Instructions for Scoring
Parent Metadata > Assessment_Scoring_17121201_Rules V2019
Matrix – Rubric for MSG Scoring
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Nature
Range
Best
QUAL

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Binary
0.00 | 0.50 | 1.00
1.00
No | SoSo | Yes
Options 0.25 – 0.75 PRN

Stars
0.0 – 5.0
5.0
Example
Compare with CMS Stars Scores

Percentile
000.0 – 100.0
100.0
Inter-assessment comparisons and migrations (Portability)
Fidelity with Education Standards

PRN
Any
High
As Dictated in a Commercial-Off-the-Shelf Assessment

PRN
Any
Low
As Dictated in a Commercial-Off-the-Shelf Assessment

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Matrix – Rubric for MSG Binary Scoring – Last Updated: 20181211-TU:
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Resource Development Associates (RDA Adaptation - 16 Items)
We were presented the Resource Development Associates instrument in the hardcopy form.  For us to make use of a hardcopy assessment we need to transform it.  About the RDA assessment, MSG’s version is our MSG-RDA-16 Item derivation.  Overall the adapted RDA tool yields a Health & Human Services Partnership Value (HHS-PV).
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FYI - Resource Development Associates
“Resource Development Associates is a mission-driven consulting firm founded in 1984 on the belief that public health and human service systems have the potential to improve conditions in our communities. Collaboration - We engage our clients with the people they serve to collaboratively develop solutions to the most pressing challenges in their communities.”
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Matrix - Part A - Overall Partnership
MSG-RDA-16 Item
All items scored by Keith “Buster” Torkelson MS - Context is Housing
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Your Partnership’s Overall…
OCHCA
FY2019
BND
FY2019
TKC
Family
(Kline)
FY2019

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01
Synergy score
(>2) 1.00
(=2) 0.50
(>2) 1.00

02
Score for leadership effectiveness
1.00
0.25
0.50

03
Efficiency score
0.75
0.50
0.50

04
Score for the effectiveness of administration and management
0.75
0.50
0.75

05
Score for sufficiency of non-financial resources
0.75
0.75
1.00

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(6)
Score for sufficiency of financial and other capital resources
1.00
0.75
0.50

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Part A CALC - Carry
5.25/6
3.25/6
4.25/6


Overall Partnership Score =
88%
54%
71%


Star Equivalents =
4.4
2.7
3.5

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Table – Results – Partnership Overall - Date Scored: 20190917-TU: Last Reviewed: 20190918-W:
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Matrix - Part B - Leadership in the Partnership
MSG-RDA-16 Item
All items scored by Keith “Buster” Torkelson MS - Context is Housing
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Leadership Elements
OCHCA
FY2019
BND
FY2019
TKC
Family
(Kline)
FY2019

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07
Comfort with decisions made in partnership
0.75
0.50
0.50

08
Do I buy in to my partner’s decisions
0.75
0.50
0.75

09
Do I include my partner in decision-making
1.00
1.00
0.75

10
(4)
Have I benefited in this partnership
1.00
1.00
1.00

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Part B CALC - Carry
3.50/4
3.00/4
3.00/4


Leadership in Partnership Score =
88%
75%
75%


Star Equivalents =
4.4
3.8
3.8

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Table – Results – Leadership Elements in Partnership - Date Scored: 20190917-TU: Last Reviewed: 20190918-W:
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Matrix - Part C - Satisfaction with Partnership
MSG-RDA-16 Item
All items scored by Keith “Buster” Torkelson MS - Context is Housing
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Satisfaction Elements
Satisfaction with…
OCHCA
FY2019
BND
FY2019
TKC
Family
(Kline)
FY2019

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11
Level of Cooperation
0.75
0.25
0.75

12
Impact
0.75
0.75
1.00

13
Their role
1.00
0.50
0.50

14
Partners Goals and Plans
0.75
0.25
0.50

15
Partners Implementation of Plans
0.75
0.00
0.75

16
(6)
Benefits V Drawbacks
(Benefit V Costs)
(=) 0.50
(>) 1.0
(>) 1.0

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Part C CALC - Carry
4.50/6
2.75/6
4.50/6


Satisfaction with Partnership Score =
75%
46%
75%


Star Equivalents =
3.8
2.3
3.8

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Table – Results – Satisfaction with Partnership - Date Scored: 20190917-TU:
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End of Partnership Assessment
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Resource – Reference
Figure - Resource Development Associates (RDA 16 Item Adaptation)

[INSERT FIGURE]
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Insider Tool – Data Outcomes Advisory Board (DOAC)
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Summary – Next Steps (Brief)
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Direction
Upcoming

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Broaden Report
04_SCR_HAB_Partners_19091602_Working

Applications
Housing Advisory Board

Disposition Module
Sharing via Blog(s)
Housing Advisory Board & Other

Project Management Approach
Project Management As Direct Service (PMADS)

Kill Partnership Tool
Review
14_PM_16040904_When_Kill Partnership-Gibbs

Share OCHCA Scores
Possibly with Jeffery A Nagel PhD
& Online

Test Subjects
Agency / Agencies
Westminster Therapeutic Residential Center (WTRC)
Shank’s Truck Stop (STS)

Test Subjects
Individuals
“Buster”

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Last Reviewed: 20190918-W
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Figures – Promotions
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WorldWafers
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Images @ the End
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