Monday, June 21, 2021

OCHCA MHSA INN plus Housing Innovations Project Idea Submission Project Name BedBusters for OCHCA by Keith E Torkelson, MS

 

Title

OCHCA MHSA INN plus Housing Innovations Project Idea Submission Project Name BedBusters for OCHCA by Keith E Torkelson, MS

 

Lead Photo
Keith "Buster" Torkelson MS (2012)


Feature Photos
2021 Up-to-date homeless



Circa 2021 Santa Ana

Circa 2021 Santa Ana


If Twitter

Submitting a comprehensive housing project plan to the Orange County Health Care Agency (OCHCA) gaining the attention of Clayton Lon Chau M.D., Ph.D. #claytonchaumd

Other Tweets PRN

Report Partners
Mixture of Community & Intellectual Partners
& Stakeholders




Abstract

Basically we here at Mentalation Solutions Group (MSG) have drafted a Mental Health Services Act (MHSA) Innovations Project Idea (IPI).  Our project addresses Housing concerns for the disadvantaged including the homeless in Orange County California.  Now that we are ready to submit our IPI we find that the county has closed the submission process.  It is rather frustrating to come this far and to be told we have to wait.  So until the county opens up the MHSA INN submission process we here at MSG are exploring alternative routes.  We pick Doctor Clayton Lon Chau MD, PhD to champion our endeavors.  Keith “Buster” Torkelson MS is MSG’s principal.  Buster began working on his MHSA literacy back in 2008.  Since 2008 Buster has grown two MHSA centered networks.  For the most part both these networks have disbanded.  Now we are working on a new and improved Orange County Health Care Agency (OCHCA) network.  Doctor Chau was in network 1 (OCHCA-1) and then he went away to Los Angeles County so he was not part of Buster’s second MHSA network 2 (OCHCA-2).  For MSG’s Network 3 (OCHCA-3) build we hope again to include Dr. Chau as a prime mover. 

Executive Summary

We are asking for an average of $1 million per year over the course of three years to get our Housing Bundle (BedBusters) going.  This money is in par with that spent per year on another call-center service OC LINKS.  During the fourth year BedBusters will transition from being a project to a service.  We would prefer it not be a contracted service rather a county-run service.  BedBusters or something similar might best be funded long-term with Prevention & Early Intervention funds.  Yesterday, we attended the Annual Meeting of the Minds (MOMs).  While listening to the presentation on Homeless Solutions it occurred to us that BedBusters might not be the best name for our effort.  So now after this paper we call our housing bundle “OCBeds”.

Introduction

20210513-TH: Strategic Decisions – A Path Less Travelled

Mentalation Solutions Group (MSG) has gradually improved our MHSA Innovation Project Idea (IPI).  We began by strategically filling unmet Housing needs for the Rent a Share Room (RASR) and disabled population.  More often than not our peoples suffered Behavioral Health disabilities.  Initially, we developed our Housing Advisory Board (HAB) element.  During the summer of 2018 we began selling our HAB idea. Our sales met with mixed success.  Dr. Nagel seemed to like our idea for a dedicated HAB.  Now some odd three (3) year later we have a bundle of Housing elements.  We call our Housing bundle BedBusters.  BedBusters has three core elements:  Housing Advisory Board (HAB), Housing Work Group (HWG), and Housing Help Line (HHL).   In order to sell BedBusters we selected the MHSA Innovations (INN) route because MHSA INN was the route Buster is most familiar with. 

New Order

Yet as we said business is not as it was before the county stayed IPI submissions.  Unexpectedly, now we are trying to make sense of the New MHSA Innovations Order.  Somehow Buster found himself out of the OCHCA MHSA distribution and contact loop.  Submission of new IPIs appears to be on hold while the county (OCHCA) catches up a bit.  We felt it prudent to track down what was going on with OCHCA MHSA monies.  We include our findings later on in this report.  On a Path Less Travelled (PLT) we have decided to sell to non-OCHCA MHSA INN interests such as Los Angeles County Department of Mental Health (LAC-DMH).  We also intend to address some the OCHCA’s non-Housing interests such as Psychiatric Advanced Directives (PADs).

PAD Promotion (PAD-I)

It looks like the county is interested about delivering Psychiatric Advance Directives (PADs) using Innovation monies.  In addition currently there is some odd two Innovation Projects spending big money.  It seems prudent to integrate PADs into BedBusters.  For 2021 Buster has found it challenging Mentalation Solution Group’s voice heard as an MHSA stakeholder.  In this paper we address a little bit of the California Code of Regulations (CCR) to see if MHSA Stakeholders such as Mentalation Solutions Group and Buster is still necessary. 

PAD-II

In MSG’s work to get the lay of our new land using the most up-to-date OCHCA MHSA Innovation Project Idea (IPI) processes, Buster crossed paths with the Psychiatric Advance Directive (PAD) IPI movement.  We here at MSG feel that for The OC the PAD idea is a good one.  We aren’t sure if it will get by Board of Supervisors (BOS) and then the MHSOAC.  Buster has been working on the Beta Version of his personal PAD.  The PAD template he has been working with has about fifteen (15) items.  We here at MSG feel that different PAD items have different weights.  For Buster we think his greatest needs in times of hardship are the SleepAbility of his bed and the medications he requires nightly to enhance sound rejuvenating SLEEP.  In a manner we thought PADs would be a distraction.  Yet if we chip away here and there and concentrate about the PAD section on housing we can assimilate PAD efforts into our Housing efforts.  Our goal here at MSG is to have Buster’s PAD in its’ Beta-form done by the end of this summer (2021). 

Stigma Elimination-I

Another county interest is Stigma Reduction.  As with many of our papers we include real: Family members, consumers, and health and human services workers.  Years ago now (2009) when the OCHCA paid for Buster’s training and education as a Behavioral Health Worker Paraprofessional (BHWP) many of the classroom lecturers indicated that his Lived Experience (LxEs) is and would continue to have strategic value.  Here in this report (publication) we include some of Buster’s LxEs.  Buster’s shares his medical records online to help reduce personal and community stigma.

Currency “The Bed”

With BedBusters or any sound Housing program the unit of exchange is “The Bed”.  Here we will address some BedBusters processes briefly.  Our Housing Work Group HWG) will grade beds as one of their services.  The Housing Help Line (HHL) element will collect standardized information telephonically.  This HHL information pertaining to consumer and/or family member needs is to be passed forward to the HWG.  The HWG will design an individualized Bed Portfolio within 72 hours.  The Bed Portfolio will have three (3) choices.  The Housing Advisory Board (HAB) will generate reports as needed (PRN) and continue to sell the BedBusters process.  In a capacity of selling the HAB will also present to the community.  Eventually the HWG will continuously audit Bed Quality and generate Bed-centered resources. 

 

Networking - Profile Dr. Clayton Lon Chau (CLC) MD, PhD

For the time being while MHSA Innovations submissions are on hold we here at Mentalation Solutions Group (MSG) are on hold.  We are investigating other routes and agencies to sell our Remedial Housing Ideas (RHIs).  Years ago Buster was educated here and there by Doctor CLC.  Doctor CLC appears to be in Keith “Buster” Torkelson MS future once again.  With this report we begin directly selling Dr. Chau.  If we succeed we hope to begin meeting with Doctor Chau once per month beginning in July 2021.  In the past Buster has attended many routine and regular meetings were CLC made a showing.  We feel that now CLC may be able to re-level his time by migrating time spent from Corona to Housing.  As a minimum our Beta Housing Advisory Board (B-HAB) should include CLC and Doctor Jeffery A Nagel (JAN).  We also think that Doctor Andrew Inglis should be brought on board.  Over the past year while Corona required significant resource Housing problems did not go away.

MHSOAC Review Tools

In order to pre-vet our Innovations Project Idea (IPI) we are looking back through our notes when Buster helped the MHSOAC.  Buster helped the MHSOAC with some regulations and their Innovations Project Plan review tools.  While we are waiting for a good time to get our IPI through more than one-thousand (1000) people in Orange County are in BadBeds.  This includes our homeless.  We here at Mentalation Solutions Group (MSG) find a degree of “Urgency” to get our people out of BadBeds and into approved GoodBeds.  We have a simple formula GoodBed = A physically SleepAble Bed + A SleepAble consumer.  A SleepAble consumer may require medication to obtain health promoting and rejuvenating SLEEP. 

Urgency

Buster had a friend for about two (2) months.  Mark was his name.  Mark’s bed was not a good match.  In addition, Mark was not in the position to get good sleep.  After about two (2) months Mark moved away from Buster’s influence or purview.  In the community Buster saw Mark once and Mark was still too activated.  In no time at all we here at Mentalation Solutions Group (MSG) heard over-the-wire that Mark is dead!  He reportedly jumped to his death off a north Orange County freeway overpass.  Oncoming traffic, impact or both killed Mark.  A better bed and more effective medication might have prevented Mark from Dying Too Young (DTY).  There is a degree of self-evident Urgency to get our Housing Help Line (HLL) up and running and begin the arduous task of placing people such as future Mark’s in GoodBeds.

Outreach and Engagement

Since 2009 Buster has invested many hours in Outreaching to our homeless sector.  The photos of homeless people we share here and elsewhere represent only a fraction of those we took.  The photos we took are less the ten (10) percent of those we could have taken.  Some of our FAVs are those documenting in time series such as one person across four (4) hours or another person during the course of a month or even a year.  We only engage very few people.  For Buster engagement is when the person facing hardship responds to his in the field Acute Rapport Building (ARB) by feeling comfortable in sharing their stories. 

Meaningful Compensation

Today is June 14, 2021 Monday.  Nearly each month the OCHCA hosts their MHSA Steering Committee Meeting (SCM).  Buster has been attending SCM’s since 2008.  In the early days the county would give stipend cards to those consumers in the audience that spoke up.  Since 2008 Buster has taken MHSA principles and shared them with his insurer Brand New Day.  One idea Buster offered BND was to offer stipends to its’ high performers.  Brand New Day now has a rewards program for compensating high performers.  For example BND now pays Buster $10.00 to fill out and submit their Health Risk Assessment (HRA).  The survey is about seven (7) pages long.  That converts to $1.42 per page.  Our current incarnation for Buster’s PAD has about fifteen pages.  This has a BND-HRA equivalent value of $21.42.  For the time and effort it takes to fill out a PAD this is too little.  The current PAD movement should include compensating consumer to fill out their PADs.

Profile Andrew Inglis MD

Since formally signing on with the OCHCA Buster has witnessed dozens of OCHCA employees come and go.  His initial OCHCA MHSA Network spanned 2008-2011.  His second OCHCA MHSA Network spanned 2013-2017.  Since 2017 he has been working on his third OCHCA MHSA Network (OCHCA-N3).  This will probably be his last OCHCA Network.  At the core of Keith “Buster” Torkelson’s OCHCA-N3) are Doctors’ Inglis, Chau and Nagel.  We envision someday that Buster all three will engage in-person with monthly Housing Advisory Board (HAB) meetings.  We will continue our profiling work about Doctors Inglis and Chau.

Anti-Confidentialist V Anti-Confidentiality

In order to address stigma, accountability and transparency Buster routinely releases his medical records to the community via his Blogs.  This disturbs his insurer Brand New Day (BND) a bit because they have trouble knowing who and how the records were released.  Buster is a long way from full disclosure yet we here at Mentalation Solutions Group are helping him stick with it.  The county has an interest in Stigma Reduction.  We here at Mentalation Solutions Group (MSG) find that confidentiality promotes Stigma.

Housing Solutions

BedBusters and housing programs like it will make substantial gains toward fixing housing problems, concerns, and unmet needs.  At this point we ran a: When to kill a project algorithm?  If this were any effort other than housing our BedBusters Innovation Project Idea is for us a kill.  As Sharon Ishikawa, our local MHSA Coordinator, stated in a recent Zoom meeting: Slow down, simplify and project Innovation efforts for the future.  Now we here at Mentalation Solutions Group (MSG) have a little time to kill.  We can delve deeper into sharing about Buster’s Lived Experience with housing the disabled, disadvantaged, and homeless.  In this report with include some of our OCHCA Network Build 3 (OCHCA-N3) contact information.  In order to get updated MHSA Innovations information we tried a mass mailing.  No-one replied.

Selling

Back in 2018 while working with our Housing Advisory Board (HAB) element Buster engaged in a few in-person sells.  Until the county opens up their MHSA Innovations (INN) submission process we are investigating alternate sells.  As Sharon indicated the county needs time to close out some of their existing INN projects.  For 2021/22 it looks like they will be spending about $11 million on existing INN projects.  It they get approval for the Psychiatric Advanced Directive (PAD) notion they will spend a bit more.  We will keep looking at the MHSA Innovations Idea Generation Website for any indication that new submissions are welcomed again. 

Indicators of BadBeds

In this report we introduce the concept that most homeless people are in BadBeds.  We also find that the observance of one homeless person reflects that fact that there are many non-homeless in BadBeds.  We offer insight into BadBeds with some of our proprietary pictures.  To close out this introduction we briefly two existing call centers: OC LINKS and the Warmline.  Neither call center actually meets consumers’ needs for a GoodBed.  Gradually overtime BedBusters is a promising practice that will match vulnerable peoples with a GoodBed in order that they can begin and stay on their journey towards healing. 

2021 Annual Meeting of the Minds (MOMs)

20210617-TH:  Today is the Mental Health Association’s (OC) Annual Meeting of the Minds (MOMs).  Last year’s was cancelled due to Corona.  This year it is a virtual conference.  Buster decided that the homeless discussion was the highest priority for his time-spent.  The program indicates there will be four (4) proctors.  We are going to make a brief evaluation tool in order to determine if each is actually solving homelessness.  We hold over our MOMs findings for our paper on project selling.

Problem Solving Approach

Helpers in Health & Human Services (HHS) whether doctor, lawyer, peer, case manager all have slightly different approaches.  When it comes to getting consumers from BadBeds to GoodBeds we concentrate about a Problem Solving Approach (PSA).  Basically there are two premier problems with housing.  Getting those in need from BadBeds into GoodBeds and develop enough GoodBeds to meet the outstanding needs of each consumer.

MSGBase >

BedBusters_Problem_Solving_2105160_Notes

Materials - Resources up Front – Unrated Beds

Outcome of Keith “Buster” Torkelson MS collecting some odd ten years of housing resources

Mental Health Association – Room & Board List 01/01/06



For Demonstration Purposes Only

Samples of other Rent a Shared Room listings








Method – Hurdle – Submission Process Placed On Hold

20210516-SUN: We here at Mentalation Solutions Group (MSG) targeted submitting our Innovations Project Idea (IPI) for the end of January 2021.  Then we discovered for us and others an emerging gap.  Orange County Health Care Agency (OCHCA) Mental Health Services Act (MHSA) Innovations (INN) Idea submissions were closed November 28, 2019.  There’s no indication when Innovations Project Ideas (IPIs) will open up again.

FYI - Message on Idea Generation Site

“Please note that on November 28, 2019 the idea submission process was placed on hold in order to focus on further review of the existing idea submissions. Ongoing status updates will be provided to the community as they become available.”

Evolution of Methods to Submit a MHSA Innovations Project Idea

We return to what inspired and drove this paper on submitting a MHSA Innovations Project Idea (IPI).  It doesn’t look like we can submit our idea in the near future.  Therefore, we will continue to write and publish this work on submission before the end of June 2021.  In addition, we are taking a Persons of Interest (POIs) approach while developing our OCHCA Network-3 (OCHCA-N3).





 

Exploring Options – Passing Time & Selling our Project Idea

-

 

 

 

 

Option

Note

Detail

 

 

-

 

 

 

 

Assemble Project Binder

Select best material from BedBusters Library

With hopes of reviewing with Dr. Clayton C

 

 

Begin Project Name change

BedBusters shall reposition

New name OCBeds

OCBeds (MSG)

 

 

Chalk it up to sharing lived-experience

Move ahead with personal needs

Process driven and closure value about housing

 

 

Contact some stakeholders

Email, Phone, Face-to-face

About 10 different ones for summer of 2021

 

 

Kill the idea

Kill the project criteria met

If our Project were not important we would probably kill

 

 

Make Appt with Dr. Chau

Discuss products

Begin with Housing Advisory Board

Note: Sharon Ishikawa says send short emails

 

 

Profile some principals

Concentration about The OCHCA Triad

Inglis, Chau and Nagel

 

 

Promote some things

In-person meetings

OCHCA movements

Steering Committee Mtgs

Stigma Free OC

PADs

 

 

Publish as we go

Publish in smaller chunks

Work to limit to 50 pages not counting pictures

 

 

Sell

Huge challenge

Re-evaluate Twitter

approach

 

 

Sell to another county

SCBeds & LACBeds

Santa Clara & Los Angeles

 

 

Submit

Improve situational awareness

Unfortunately Sharon indicates it is not the time

 

 

Visit upon some stakeholders

Need recurrent inspiration

The OCHCA Triad and others

Keep selling Brand New Day

 

 

Wait

 

Could be a year before INN monies are freed up

 

 

-

 

 

 

 

Last Reviewed: 20210611-F:

Nomenclature

With respect to Housing fixes we here at Mentalation Solutions Group (MSG) have created a few terms such as BadBed, GoodBed, GreatBed, SleepAbility, ProSumer and the like.  We will share our working definitions for the terms we created in of Sales Report.  

Christmas 2020 Promotion

MSGBase >


 Stimulus for Brand Revision – BedBusters to OCBeds

Basically our Christmas 2020 promotion failed.  About the three Persons of Interest (POIs) we targeted only on responded.  This is one of the reasons we are renaming our BedBusters product and brand idea as OCBeds.  Next we include our marketing collaterol introducing our Housing Solution Bundle BedBusters.  We really didn’t know what to expect.  We called it our Christmas 2020 Promo.  Again, for the most part it failed to sell.  As the proximate outcome Buster was hoping get envited by one of our target persons (POIs) to do a brief presentation.  As the ultimate outcome we were hoping to present to all three at once in an unprecedented get together kicking our new and improved OCHCA-3 Network (OCHCA-N3).  We call Drs. Andrew Inglis, Clayton Lon Chau and Jeffery A Nagel the 2021 OCHCA Triad.  They may be reserved because we include them in our Innovations Project Idea (IPI).  The last outcome would be to get assigned a worker with Proven Housing Knowledge and Pull (PHK&P).  This assocation would be the start of BedBusters Housing Advisory Board (HAB) element.  Back in the day before he retired Dr. Dorman said colaboration such as these are needed within “The Agency”.  Remember from here on BedBusters is OCBeds.





20210523-SUN: Blurb for Each (Oldest Relationship to Newest)

A new member in our OCHCA Networking (OCHCA-N3) is Sharon Ishikawa.  About a month ago Sharon indicated that we need to keep our email correspondence with the county (OCHCA) stakeholders short.  Next in our sales stage we here at Mentalation Solutions Group (MSG) will practice writing short emails to the new and improved members of our OCHCA-N3 Network.  If and when we see each in person we will be ready to hand off update note.  We are waiting patiently for in-person to resume for the county.  Retired OCHCA Director Mark Refowitz told Buster to: “Always have your Elevator Speech ready”.  Its been years since he retired and Buster misses him.  Mark did a great job from the consumer perspective.

Next Stage Hopes and Dreams – Persons of Interest

Our primary Persons of Interest (POIs) with respect to our Innovation Project Idea (IPI) are Inglis, Chau, and Nagel.  Since 2007 Buster has invested a good deal of time with each.  If you don’t ask then you probably will not receive.  How is it that Buster is reserved to ask each for an audience?  Because he is a bit intimidated.  The resistance with our MHSA Innovations Project Idea (IPI) is incredible.  That is why we will begin with Dr. Chau.  Doctor Chau and Buster’s relationship is the most diversified.



Giving What He Can – Continuum Impossible to Easy

When it comes to securing a GoodBed there are easy and hard cases.  Some cases where the consumer dies before finding a GoodBed are impossible.  Having bills to pay after you get out of the hospital or jail can be very hard on a consumer making their case all the more difficult.  We will address case difficulty in our Sales Report.  When Buster crosses paths with a homeless person or other in need he engages them the best that he can.  Engagement is more often than not is in the form of a hand out.  On a case-by-case basis Buster gives them what he can.  When those in need ask for a cigarette and or money Buster cuts loose.  Very few of the homeless say: “I need a BetterBed”.  Sometimes Buster only talks with them for a while [SEE PHOTO BELOW].  If they don’t ask yet are behaving themselves he gives them a bit of cash.  Sometimes they purchase Alcohol with the money.  If they are so remarkable yet it could be risky to photo-document he pays them for the photo.  Back around 1993 while outside the OCHCA Behavioral Health Services (BHS) clinic on Ball Road in Anaheim he saw a homeless couple digging in the dumpster.  Buster DBA Keith said to himself: “Wow we have people out here digging in the dumpster needing help and the people who could help are all cozy in their offices inside”.  The couple didn’t appear to have behavioral issues enough to meet the criteria for the clinic to help them.  Buster said hey can I get a photo of you two?  The man said: “Give us each a cigarette”.  Then they get all posing with their digger sticks in hand.  Buster says no do the digging thing as before.  Photo is long gone.

On Left photo looks staged
Photo on Right Buster (“ket”) doing the real thing
Sharing immediate needs and battle scars

Every Picture Tells a Story

In the pirated photo above on the left we find the homeless guy who is actually looking pretty good and the outreacher outreaching.  If memory serves us correctly the man on his knee is or was rather important.  The photo looks staged – photo op PR thing.  The outreacher is taking the coach posture indicating I know what you need listen to me.  Compare the coach approach with Buster back in 2019.  Buster’s form indicates you are my peer, we are equal and on the same level.  Buster: Let’s share this moment to see the shared world in front of us.  Buster: When we part ways where is each of us going to go and why?  In fifteen or so minutes Buster learned a lot from that guy.  He is a homeless veteran from Northern California.  In Northern California he reported having a GoodBed.  One or more of his family members here in Orange County was/were in need of help.  Our Vet here said: “He gathered his resources and made his way down to Orange County to help out my family”.  His family members used up his rescources.  If memory serves us correctly he covered some of their rent.  He gave them all of his money.  Now, a the time of the photo this Vet is homeless.  Caveat: We might add he looked pretty good. All he wanted from us was a cigarette and a lead on a carpentry job so he could get to work immediately then go back home to his GoodBed in Northern California.  We said unfortunately our carpentry job guy Colby Klink house turner is in South County.  Buster recommended tracking down a handyman if you can.

Table - Call Centers & Other Housing Resources

FAQ – How helpful are the following resources for securing a GoodBed?

-

 

 

 

Resource

Helpful

Type(s) of Beds

 

-

 

 

 

211 Call Center

Weak

Gateway to services

NA

 

Warmline

Weak

Out of Scope

NA

 

OC LINKS

Weak

Have yet to have a successful phone call

NA

 

911 Emergency

Yes

Temporary & Transitional

Often transitional via the hospital

 

Brand New Day

SoSo

Uncertain Quality

Lack Resources

BND helpers report how difficult it is placing a member in a GoodBed

 

Mental Health Association

SoSo

Uncertain Quality

Will not share resources as they did in 2006

 

Family

SoSo

Out of scope for them

Uncertain Quality

 

Jail

SoSo

BadBeds

Temporary, Transitional,

Long-term

 

BedBusters

Yes

Stable GoodBed

Preventive Approach

 

-

 

 

 

Last Reviewed: 20210618-F:

Homeless as Indicator for BadBeds

In some of our previous reports (work done) we addressed the Iceberg Nature of housing and homelessness.  It is not as much as placing or helping a consumer place themselves rather it is securing a GoodBed or GreatBed.  Bed quality for the disadvantaged including the homeless is for the most part lurking in a shadow realm.  Locally many beds exist in the Rent a Shared Room (RASR) sector.  With respect to quality these RASR beds have huge variance ranging from terrible to good.  A task of the Housing Work Group (HWG) is evaluating bed quality.


20210618-F: Iceberg Diagram by MSG

Crisis What Crisis! – Emerging Hurdles

With overcoming the hurdles before us on the way to submitting our MHSA Innovations Project Idea (IPI) we face both Danger and Opportunity.  We have time to put ourselves out there and deliver on a promise.  Re-develop as a community stakeholder both as consumers and providers.  Whereas Buster used to be considered an OCHCA insider he is at present an outsider.  With the reprioritizing solving housing problems with Corona one might figure housing issues are nearly solved.  Housing can be both disappointing and frustrating.  We here at MSG are a bit confused, yet, we will work things out.  We believe that stakeholder input such as submitting MHSA Innovations Project Ideas (IPIs) is still a Mental Health Services Act requirement.

FAQ - How is it different now?

For sure the percentages of homeless are lower than let’s say the Great Depression.


FYI Homelessness – Depression Projection

Stock picks reports that: “During the Great Depression, there were 2 million homeless people in the United States”.  We choose 1930 as our reference year.  In 1930 there were about 123.1 million people in the United States.  Calculation: =2/123 = 1.63%.  In 1930 1.63% of Americans were homeless.  It took huge efforts including a World War to overcome Depression related homelessness.  For Orange County on Dec 3, 2020 the homeless figures are: “The County’s homeless population increased 43% between 2017 and 2019, or 4,792 to 6,860, with Santa Ana's share jumping to 26% from 20%”.  In 2019 Orange County’s population was 3.176 million.  Calculation: =6860/3175000 = 0.22%.  In 2019 0.22% of Orange Countians were homeless.  This is after nearly ten years of concentrated effort to end homelessness.  We feel that due to the eminent behavioral health crisis things may get worse.  Over the horizon looms another form of Great Depression: Major depression, alcoholic depression, substance use depression, and depression due to catastrophic loss.  Homelessness associated with these depressions my actually continue to increase.

Link

http://www.stockpickssystem.com/the-great-depression/

What are the issues? Networking

When we began rigorously addressing housing issues about three years ago we here at Mentalation Solutions Group (MSG) thought the Innovations Project Idea (IPI) submission step was going to be as straight forward as it was say in 2014.  Try as we may we can’t connect with appropriate stakeholders in the Orange County Health Care Agency (OCHCA).  We are going to change our approach by exploring other options.  With the OCHCA Buster grew two networks: OCHCA-N1 and OCHCA-N2.  About four years ago we closed out his OCHCA-N2.  Now we are growing our post-Corona OCHCA-N3E (Extended) Network.  We here at MSG don’t do it often yet Buster felt a hankering to review the California Code of Regulations (CCR).  We are reviewing Mental Health Services Act (MHSA) stakeholders’ value and the community planning process.  We will address the CCR in our Sales Report(s).

FAQ – With respect to the Mental Health Services Act: Are community members and stakeholders important anymore?

FAQ – How do does a stakeholder sell a Prevention & Early Intervention program (project) idea?

POI Open File on Sharon Ishikawa

SCR_OCHCA_BHS_MHSA_Sharon_Ishikawa_21042103_Notes

Keith “Buster” Torkelson MS is the principal with Mentalation Solutions Group (MSG).  Buster enjoys profiling Persons of Interest (POIs).  He prefers to pen positive profiles.  That is one reason Buster goes back into his lived experience to investigate and share news about the strong performers he associated with.  Across several domains Buster is an above average performer.  Somehow Buster found himself out of the MHSA loop.  We finally found some information regarding current and future OCHCA MHSA Innovations Projects.  In the table below we share rough figures.

List of Current Innovations Projects

Taken from > MSGBase

01_Assess_MHSA_SCM_Value_17110602_Tool V2021

20210419-M: OCHCA MHSA SCM on Innovations

Migrated to: 07_OCHCA_MHSA_INN_BedBusters_Submit_21010202_Notes

FAQ – How is it that the MHSA Innovations time and monies are all tied up?

Matrix – Notes taken about Innovations from Steering Committee Meeting via Zoom (SCM-Z)

-

 

 

 

 

Innovation Project

Spent 2019-20

Approx

Budget

2020-21

Projected

2021-22

 

-

 

 

 

 

Step forward on-site engagement in the collaborative courts

$140K

-

-

 

Strong families strong children BHS for military families

(15K)

-

-

 

 

BHS for Independent living

$500K

$900K

 

 

Help@Hand (formally MH Technology Suite) Started 2018

$5E6

$5E6

$3.1E6

 

Statewide early psychosis learning health care collaborative network

$200K

$500K

$560K

 

BHS System Transformation

$9E6

$8.5E6

$5.3E6

 

-

 

 

 

 

Administrative Costs

$1E6

$1E6

$1.2E6

 

-

 

 

 

 

INN Associated Cost Totals

20E6

$18E6

$11E6

 

-

 

 

 

 

Last Reviewed: 20210618-F:

Aside: Orange County (Circa 2018)

“The Commission will consider approval of $24,000,000 to support the Orange County Mental Health Technology Solutions Innovation Project”.

Research & Emails: Also share with Sales Report(s)

Persons & Areas of Interest – Includes Email Addresses

-

 

 

 

Character

Role

Note

 

-

 

 

 

Sharon Ishikawa

MHSA Coord

Phone:  (714) 834-6023

Phone:  (714) 834-3104

Email:  sishikawa@ochca.com

 

Jeff Nagel

BHS Dir

jnagel@ochca.com

 

 

Flor Yousefian Tehrani

MHSA INN Projects

Innovations Manager

949-215-1696

 

Clayton Lon Chau

HCA Dir

cchau@ochca.com

#claytonchau

 

Andrew Inglis

HCA BHS Dir

ainglis@ochca.com

 

 

Lou Correa

Congressmen

Ca46.press@mail.house.gov

 

Lala Truong

Lou Correa Caseworker

lalatruong@mail.house.gov

 

 

Donald Bren

Rich person timing out – possible stakeholder by paying MHSA tax

949-720-3400

Call 949.720.2636 / Email sstarkey@irvinecompany.com

86 years (May 11, 1932)

 

Karla Perez

In Network

Kperez@ochca.com

(714) 834-5481

 

Richard Krzyzanowski

 

Our Ace in the Hole

Client and Family Leadership Committee (CFLC) - MHSOAC

 

-

 

 

 

Last Reviewed: 20210510-M: 

Why Classify a Process as a Project?

Process: Submit OCHCA MHSA Innovations Project Idea

As a process Buster’s engagement with selling BedBusters is not paying off anymore and we are encouraged to quit.  As a project, we here at Mentalation Solutions Group (MSG) have the Opportunity to turn this sales, marketing, and submission venture into a Valuable Learning Tool (VLT).  As we indicated earlier if Housing were not possibly the most important factor in human health we would move on to other efforts such as grading Buster’s insurer Brand New Day (BND).

When and why kill our BedBusters Project?

High scores are less favorable

-

 

 

 

Criteria

Satisfied

Reason/Details

 

-

 

 

 

When it no longer has strategic value

No (0.0)

No longer contributes to my organization’s long or short term business strategies

 

When it is simply no longer feasible

SoSo (0.5)

Project cannot be done under current circumstances

 

When deliverables repeatedly fail to appear, despite best efforts of the team

SoSo (0.5)

Resources have been exhausted

 

When the deliverables are substantially and continually behind schedule

SoSo (0.5)

Assessments, Audits & Surveys

 

When there are more issues than successes

Yes (1.0)

Issues out number successfully complete milestones and deliverables

 

When budget or resource allocations are continually exceeded

SoSo (0.5)

Our personal budget and resource allocations approach exhaustion for this project

 

-

 

 

 

Criteria to kill project score

3.0/6

= 50%

We gather we are stuck in the submit stage for a while - BedBusters is on hold

 

-

 

 

 

Last Reviewed: 20210618-F:

Kill Method Reference - Standard

Table 4 of 5 – Guideline: When to Kill the Project (Appendix E: Greer, 2001)

Greer, M. (2001). The Project Manager’s Partner: A Step-by-Step Guide to Project Management: 2nd Edition.  HRD Press, Inc. Amherst MA. Contains 150 pages, plus Appendices.

MSGBase > Metadata

14_PM_21052001_When_Kill_BedBusters

14 – PM - Why Kill this Project? [Template]

Idea Submission Notes – Going Through Channels

We here at Mentalation Solutions Group (MSG) are discussing and will discuss again:  Mental Health Services Act (MHSA) Innovations Project Idea (IPI) submission.  When we began writing our BedBusters MHSA IPI we were working with old Intel.  Things about the Orange County Health Care Agency (OCHCA) have changed enough so MSG is uncertain how to get our BedBusters Bundle Housing Fix through to the right people.  Part of the change been no in person MHSA Steering Committee Meetings (SCMs).  This in part is associated with the Corona problem.  We are trying to submit our IPI through channels as we did with our prior IPIs.  Based upon our emails and phone call it is as if the whole MHSA INN department has disappeared.  The phone number we found on the OCHCA Innovation webpage doesn’t pick up.  The recording says we have not called during business hours.  We called the OCHCA referral line OC LINKS and they can’t link us to Innovations.  The phone Reps’ do not know what we are talking about.  We have emailed several key OCHCA players.  We would prefer an MHSA Innovations process update.

Clayton Lon Chau - Easy to Harder


Housing Evolution

Keith E Torkelson, MS AKA Buster submitted his first Orange County Health Care Agency (OCHCA) Mental Health Services Act (MHSA) Innovations Project Idea (IPI) over ten (10) years ago.  It involved solving Housing problems with peoples in need who were members of the MHSA Consumer Action Advisory Committee (CAAC).  Our BedBusters proposal was supposed to be a slam-dunk funded under the MHSA Innovation’s Component.  The lived experience we have shared targets call centers and the Rent a Shared Room (RASR) “Bed” market.  MSG has decided to target our OCHCA friend Dr. Chau (CLC).  That means we write this as if Dr. CLC were going to see all of it.  Dr. Chau knows a bit how Buster thinks.  Maybe we can meet routinely with Dr. Chau monthly in the capacity of Housing Advocate on the Housing Advisory Board (HAB).  Dr. Bera Buster’s Behavioral Health Doctor (BHD) indicates from what he can see Buster is a: “Housing Advocate”.  In one appointment Bera said: “Thank you for Advocating about Housing”.  Buster doesn’t like the word reformed and much as Evolution.  We here at Mentalation Solutions Group (MSG) are promoting a Housing Evolution.

Face-to-face (F2F) as a Promising Practice

Remember BedBusters is on the verge of becoming OC Beds.  With BedBusters we here at Mentalation Solutions Group have been and will continue to do our share.  With respect to the OCHCA and MHSA beginning in 2009 Dr. Chau was the one who encouraged Buster to think out of box and act proactively.  If we feel eventually we will get him on-board one way of another.  Again, we hope to meet with Doctor Chau in person now that Corona his subsiding.  During Corona Buster was part of a high risk for Corona population: Criteria Met = High-risk congregate residential settings.  So he stayed away from trying to make Face-to-face (F2F) appointment with key county players such as Dr. Clayton Lon Chau.  We here at Mentalation Solutions Group (MSG) believe in F2F meetings and group events.  We had hoped by now that the county had collected enough Intel via survey to determine that F2F MHSA Steering Committee Meetings are superior to Zoom Meetings. 

MSGBase >

14_Corona_Virus_20051401_Vaccines V2021

This simple indicates that Buster is vaccinated with 2 doses of Moderna.

MSGBase>

05_HHL_Products_Reporting_20020203_Notes V2021

Lived Experience

Out of the Box - Selling Los Angeles (LAC-DMH)

When Buster signed on with the Orange County Health Care Agency (OCHCA) Mental Health Services Act (MHSA) Technological Needs Advisory Committee (TAC Circa 2009) he did so in an in-kind partnership.  Partnership is one of the commands in Steinberg Programming Language (SPL).  Steinberg was one of the authors for the Mental Health Services Act (MHSA).  For accelerating up to speed with OCHCA Behavioral Health Services (BHSs) MHSA funded Technological Needs Component (TNs) Buster reviewed projects that Los Angeles County (LAC) was executing.  The LA Intel aided Buster for keeping pace with the OCHCA’s Electronic Health Record, Personal Health Records, Consumer Computing, Tele-psychiatry, telephonic medicine, technology for consumers and family members, patient portals etc.  In adjusting to new OC MHSA Innovation’s (INN’s) materials and methods we decide: As If Selling (AIS) BedBusters to Los Angeles County (LAC-DMH) and Santa Clara County (SCC) in addition to “The OC” as well.  With respect to managing the MHSA Innovations Component (INN) we feel “The OC” has done better than LAC-DMH.  .  Try as we may online we can’t find anything about how to submit an Innovations Idea to LAC-DMH.  Caveat: Stanislaus County is a MHSA Innovation high performer.

FYI - Los Angeles County MHSA Innovations

Tangent – Hyperlink Bugs – For a Later Time

We would prefer converting our web addresses into HyperLink form yet we still cannot be sure that on a link by link basis they will all work.  We have a “link checker” somewhere.  We might run it on this paper after it has been migrated into the cloud.

FYI – Link LAC-DMH

https://dmh.lacounty.gov/about/mhsa/innovation/


FYI

http://file.lacounty.gov/SDSInter/dmh/220189_INN2HealthNeighborhoodsProposalSLT101514.pdf

https://dmh.lacounty.gov/about/mhsa/announcements/



We used to convert the web addresses to Hyperlinks yet they were generating too many bugs.  In particular extracting full web addresses out of the Hyperlink.  We like Hyperlinks and are going to master them.

LAC-DMH Innovations

Distraction or Not - Psychiatric Advance Directive (PAD) Update

As of today, May 15 (SAT), 2021 Buster has attended four maybe five sessions explaining the hopes of implementing Psychiatric Advance Directives (PADs) in “The OC” and other California counties.  As with Orange County’s Mental Health Technology Solutions Innovation Project and BedBusters: Technology is at the heart of delivering PADs.  We here at Mentalation Solutions Group (MSG) now believe in PADs and their potential for good.  In other words the PAD presenters have succeeded in selling Buster to find time to work on his and others’ PADs.  We don’t know how he is going to do it yet Buster set July 2021 as the deadline for delivering his Beta-PAD.  We will discuss PADs again in a standalone report.  His PAD pre-sell with his insurer Brand New Day (BND) didn’t go very well.  After discussing it twice his BND helper still thinks we are talking about Advanced Health Care Directives (AHCDs).  In one of the information sessions someone discussed the challenge in selling PADs to stakeholders outside the Health Care Agency (HCA).  We recommend a substantial concentration about housing quality and the bed needs in the consumers’ PAD.

PADs – Public Comments

MHSA Publications and Reports - Orange County, California

HCA / BHS / Prevention & Intervention Services / MHSA / MHSA Annual Reports

https://www.ochealthinfo.com/about-hca/behavioral-health-services/mental-health-information/prevention-intervention/mental-2

Please email your Public Comment form to mhsa@ochca.com

How is it PADs?

The website entered above indicates that “Public Comments will be accepted until Sunday May 23, 2021 at 11:59 p.m.”  Normally we would comment.  The site describes PADs as: “Psychiatric Advance Directives - Multi-County Collaborative - Innovation Project”.  Our comments would be: That even though we here at Mentalation Solutions Group believe that Housing is a more urgent issue than PADs we support PADs as a worthwhile endeavor.  We feet that PADs should have a 1/5 concentration about the Bed Needs of the consumer.  In addition there might best be a 1/5 concentration about the medication needs of the consumer.  PADs will take MHSA INN monies and therefore are in competition with our Innovations Project Idea: BedBusters now DBA as OCBeds!

Record of Buster’s Logic

One of Buster’s main tasks is writing and publishing.  On and off he enjoys publishing a whole bunch.  It helps him with process and closure.  Publishing has given Buster a voice.  Writing is an activity that makes Buster different from the Dying Old Men (DOM) whom with he lives and associates with.  You know how they say: “Publish or Perish”.  Writing and publishing requires some technology basics: A stable platform such as a laptop, key software such as Microsoft Office, connectivity such as Wi-Fi, a reasonably fast internet connection, etc.  Today is Saturday.  On Saturday we here at Mentalation Solutions Group (MSG) dedicate most of our time to housekeeping, technology and Quality of Life (QOL).  During the week when we write we classify writing as productivity.  On the weekend when we write we classify our work as technology.  The goals such as uploading page are same yet the methods are different. 

Anti-Confidentialist V Anti-Confidentiality

We thought for sure that Buster had come up with a new term: Anti-Confidentialist or @C.  We searched on-line and found a hit with Anti-confidentiality.  For Buster the @C is different than Anti-Confidentiality.  We discovered on-line some unexpected conflict and confusion so we will put comparing Anti-Confidentiality and @C on the back burner.  When it comes to confidentiality Buster favors the Steinberg Programming Language commands Accounting and Make Reasonably Transparent (MRT) over keeping secrets and confidentiality.  We here at Mentalation Solutions Group (MSG) practice guarded disclosure.  As Buster gets older he finds sharing the facts in his own case propagates less harm to himself and others.  We call this Harm Reduction.  Our Harm Reduction Policy (HRP) was a foundational MSG principle beginning with our “Yellow Journalism” stage.  MSG’s publications featured and continue to feature: Real people, real records, real world phenomena and real experiences.  We would say we have earned our Gold Seal of Transparency.


Confidential Record Access

We have worked hard to be honest while addresses Confidentiality and Stigma.  In particular Stigma associated with groups such as the: Mentally challenged, behaviorally challenged, substance users and outright criminals.  We have records including photographs of those consumers that we have known that in the face of overwhelm died!  They died more often than not prematurely.  If they are relatively young we say: [They] Died Too Young (DTY).  We want to honor the dead without messing up person’s close to them process of grieving.  Briefly back to defining our New Depression.  Another type of depression would be that associated with DEATH and Grieving.  There is a change that people are going to take DEATH harder.

Confidentiality and Presentations

More than ten years ago Buster began presenting about Health & Human Services.  He practiced sharing real records from the get go.  One of his last presentations he executed on behalf of his supervisor OCHCA Kathleen Murray was around December of 2016 on Patient Portals.  His feature Portal was Quest Diagnostics’ MyQuest Patient Portal.  The talk was for the MHSA associated Consumer Action Advisory Committee (CAAC).  Kathleen showed for what she called lending support.  Members of the CAAC became alarmed that Buster was sharing Real Medical Records (RMRs).  Even if someone captured enough information off the screen: What harm could emerge from knowing Buster’s lab results? 

Moving Ahead

As with nearly all presentations when the audience is ten (10) or more in attendance Buster offers them a Presentation Satisfaction Survey (PSS).  After Buster reviewed and analyzed the surveys he found the audience scored him an average grade of “C”.  Next time Buster had a Face-to-face (F2F) with Kathleen he shared his “C” grade.  Kathleen responded saying "I give you an “A”.  Buster said how is that?  Kathleen responds: Before your presentation the audience knew little or nothing about Patient Portals you have succeeded in introducing them to Patient Portals.  In addition, Buster stimulated some passion by engendering critical thinking with the group.  Now that we think about Buster misses Kathleen’s quarterly end of meeting five minute pep talks.  Kathleen has since retired from the OCHCA.  Her last role with the OCHCA was in Compliance and Quality Assurance.


[REMOVED]

04_SCR_John_Pathologies_Deficits_Assessment_21052103_Notes

John is Buster’s contemporaneous Rent a Shared Roommate (RASR) as of June 20, 2021.  They have been sharing a room going on one year.  John demonstrates several psychiatric-social deficits.  John influences Buster’s daily rest and SLEEP.  He is one of the most important factors for Buster’s health.  We will return to John in a Sales Report and a standalone profile study.

[INCLUDE PHOTO OF JOHN]



Honor Roll in the Middle

When people die slow you have a better chance to process it.  The Corona situation has driven a new way of grieving.  We call it distance grieving.  When normally you show in person for a ceremony, funeral or service we now have to be satisfied with distance funerals and the like.

 Example of Friend Passing – Dying Too Young (DTY)


Lived Experience

We honor Buster’s friend Christopher L.R. (CLR)

“Chris” and Keith “Buster” Torkelson grew up with each other on McDaniel Drive in Garden Grove California.  They have been friends for about 45 years.  This photo was taken by his daughter in May of 2021.  CLR is in the hospital being treated for kidney problems, presumptive congestive heart failure, fluid in his lungs, and a nasty bed sore.  In this photo Chris is about 59 years old.  We here at Mentalation Solutions Group (MSG) classify him as Dying Too Young (DTY).  DTY was also the case with several of Buster’s friends such as Mike M who has long “Passed”.  As he is right now we feel CLR is in a Twilight Stage.  As Buster’s Behavioral Health Doctor Rimal B Bera once said: “People are going to die”.  It is not that people are going to die that intrigues us it is how they lived and died for the benefit of others.  We here at Mentalation Solutions Group (MSG) have and are working to maximize the benefit from their sacrifices. 

 

Outreach & Engagement

Buster’s friend Chris Roach could have benefitted with Outreach & Engagement (O&E).  Something was behind his substance use that in all probability damaged his kidneys.  Buster’s O&E work began back in 2007 when his case worker Diana Shipley provided Rent A Shared Room (RASR) housing resource (list) created by the Mental Health Association (MHA).  Diana Outreached both Diana and Buster Engaged and Buster Linked.  Both Diana’s and Buster’s work together began at Westminster Therapeutic Residential Center (WTRC) in Westminster California.  Diana was the provider and Buster was her consumer.  The resource was a list of Room & Boards.  We more aptly call Room & Boards RASR for many reasons.  Two of our reasons to re-classify are RASR is a better description and the term Room & Board is Stigmatizing.  To engage Buster called Lisa’s House in Irvine California.  Claire Kitchens the house manager Linked with Buster by accepting his rent check.

Example - Outreach Marketing and Sales

Buster also prepared, garnered approval, and distributed Outreach marketing material on behalf of one of his landlords.  See the example below.


February 2, 2011: Attn: To Whom It May Concern:

Distribution: Dena, Vickie, Christina, and or Tina, Others and Prospects




Minimal Distribution:

WTRC (Fax: 714-898-5269) : > OC-HCA: MHSA Ofc: HCA BHS Clinics:  >

mha: Center for Homeless (Fax: 714-668-1531) > MHSA: Wellness Center

In: LA > R & B folder

*On Pricing

At the time the landlord approved the marketing collateral above every renter had individual bed leases indicating how much the monthly rent would be.  Even though some occupants in the house were paying $450 in 2011 Julie was asking newbies $500 per month.  In 2011 the consumer monthly checks for the 2011 Julie’s House Cohort ranged from $700 to $1400 per month.  Some sources indicate that monthly rent might better be fixed at no more than 1/3 of the consumer’s entitlement check(s).  A few in the Julie’s House Cohort were fortunate enough to have one or more family members help them out.  We will address pricing in a separate report. 

O&E Since 2012

Since 2012 Buster’s Outreach & Engagement (O&E), actually Outreach-Engagement-Linkage (OEL) methods have changed.  The basic currency of Buster’s Outreach work is centered about photo documentation.  We here at Mentalation Solutions Group (MSG) feel the people we run across that are in need of a BetterBed should be remembered.  With O&E, next we look for any indication that other persons in a better position to help had made contact with them.  In previous reports we recommended that if an agency such as the OCHCA made contact yet could not engage leave markers indicating that they tried.  A colored wristband would suffice.  Next we step back to see if anyone other than law enforcement is transacting in real-time in front of us.  Since 2012 we saw one Outreach Worker (OW).  That is one (1) OW transacting in more than 100 opportunities.  The transaction took place late in 2020 near the Wellness Center West in Garden Grove.  She the OW looked all official with her clipboard everything.  While observing we determined what she was up to by asking a bystander.  She was calling an ambulance for a homeless male.  We thought wow if you would have come yesterday the consumer might have saved on the ambulance bill copay.  Buster has had many opportunities to call the Centralized Assessment Team (CAT).  He still hasn’t witnessed in person the CAT being very helpful. 


 Every Picture Tells a Story 2020 October.  Outreach Worker in Garden Grove shows a day too late.  Hard to see but she has her clipboard to document the transaction.  The consumer is lying on the ground with a friend talking to him.  The consumer’s friend is standing up talking to the consumer.

Referral or Not – A case of Nazee N

We here at Mentalation Solutions Group (MSG) frown a bit with the Health & Human Services Behavioral Health Services Referral Process (BHSRP).  When Buster took Crisis Intervention at Cypress College (Circa 2011) his teacher, Gary Zager, was both college teacher and program director for Casa Youth Shelter.  Mr. Zager told the class that when he encounters someone in need he has a rule to refer them away.  While we are venting we would like to address points of entry.  Buster has attended meetings with diversified Health & Human Services (HHS) formats: Conference, focus group, information session, committee, board, etc.  People, mostly family members, catch wind of the HHS professionals making themselves available to the public believe: Wow these people can help me; I’m exhausted and need help real bad!  So they more often than not family make time and show up to let’s say at the Mental Health Board (MHB) meeting.  Near the end of said meeting during public comment they share their quandary just to here we don’t do real casework here. 

 

Finding a Promising Fit

Again, the response is more often than not “we can’t help we don’t do that here”.  Here we have a real world example.  We will call it Nazee’s predicament.  Back in 2009 when Buster participated and completed the OCHCA MHSA Workforce Education and Training (WET) funded Consumer Training Program (CTP) one of his classmates was Nazee N.  Nazee had a brother who was very ill facing behavioral challenges.  Some say he had Post-traumatic Stress Syndrome (PTSD) with onset in the old country that we assume is Iran.  For years we tracked Nazee on her quest get her brother the appropriated services.  She was referred quite a bit.  Dr. Chau appeared to be helping her and him.  A year or so Buster was catching up with a CTP plus Extended Network friend.  Buster says: “Like wow have you seen Nazee about”.  This Anon CTP friend said: Nazee’s brother committed suicide so she stopped showing up to MHSA functions.  Nazee was part of Buster middle-east cultural competency skill set.  Through her he could get in touch with some of the collateral damage feeding behavioral health decline in the Middle East.

Case-in-Point (CIP): Nazee N.

This photo was taken at a Consumer Training Program (CTP) function around May of 2009.  The picture features: Nazee – Ana – Jean.  All are family members.  Buster took the photo.  Krista, a consumer, is in the background.  Except for Krista all three were family members of those with fairly urgent needs.  Even as a paraprofessional Buster knew Nazee’s case was too difficult for him.  The day of the photo was a break from our normal 3 hours in the class each day.  The CTP course materials were for the most part were created by Nikki D.  LaTonya Tingstad actually delivered the course for spring 2009.


https://www.facebook.com/nikki.duesterberg

https://www.psychologytoday.com/us/therapists/nikki-duesterberg-torrance-ca/444799

Photo - Nikki D. with Dr. Chau

Both Nikki and Buster agree that the Consumer Training Process is still strategic, needed and in demand.  Buster feels the intensity is therapeutic. 


 

Outreach and Engagement

https://www.ochealthinfo.com/about-hca/behavioral-health-services/bh-services/prevention-intervention-services/early-0

Derived from: “Our Outreach and Engagement Services Program Provides”

Applied to Keith “Buster” Torkelson MS and his work with MSG & OCHCA

-

 

 

 

Provision

MSG

OCHCA

 

-

 

 

 

Education

Teaching Groups at the Wellness Center

As Dr. Dorman said “part of the agency operates in a vacuum”

Presentations for the CAAC

 

Assessment

We use assessment driven presentations to engage those that attend

2007 while Buster was being attended to by Dr. Inglis the Agency got us going on the concept of measuring consumer satisfaction

 

Short-Term Case Management

Quarterly bursts

Heather Rinks and Andrew Inglis (*) great models for an appointment

 

Educational And Life Skills Classes

Participated as consumer with Brand New Day (BND) classes

External Quality Review function

Sent Buster to school for non-certified Paraprofessional Health Workers

 

 

Support Groups

Whole bunch of these

Helped us build our Health Related Engagement (HRE) product

In-person SCMs

Committees, conferences, etc.

 

Transportation Assistance

Buster is phasing this out and letting the ambulance transport those in need

They have been working at it yet consumers need transportation help when they move

 

In-Person Outreach

Buster averages just over one per week

Outreach – we still see little evidence on the streets

 

-

 

 

 

Last Update: 20210618-F:

(*) Andrew Inglis MD

Dr. Inglis can’t say this but in the name of Stigma Reduction we here at Mentalation Solutions Group (MSG) will.  Transparency is one means to counter Stigma.  Back in 2007 for about one year Buster was seeing Dr. Inglis at the OCHCA Costa Mesa Clinic.  Dr. Inglis was helping with the measures required for Buster to stay on his newly matched psychotropic medication Clozapine.  Indirectly Buster was paying for this appointment.  We figure the burden of cost by elimination.  Someone was getting paid.  The OCHCA was not paying or was Dr. Inglis working pro-bono.  We think Dr. Inglis owes Buster equal time now for time spent and some form of trade.  We call this reverse compensation. In just a tiny fraction we helped put Dr. Inglis where he is now.  Dr. Inglis and his partner in crime Heather Rink graduated Buster as a success.  If it was not for Buster and those consumers like Buster he definitely would not have reached for the top.  Buster offered tangible confidence that his practice works.  It is really cool because now we have another doctor to compare on near equal echelon with Dr. Chau and Dr. Bera.  As compared to (ACT) Drs. Chau and Bera, Dr. Inglis is going to have to step it up when it comes to digital presence. 

MSGBase >

07_Fun_OCHCA_Whats_Up_18112601_Selections V2021

Review – What’s Up! Determine: What’s Up!

The OCHCA has a newsletter directed at its’ workers.  The newsletter is called: What’s Up!  We went back reviewing to determine the incidence rate of articles addressing homelessness and housing before Corona, during Corona, and now what we consider will be a summer where Corona can finally take a backseat.  We are hoping for much of the business as usual say what was going on in 2017.  It will be nice to see articles on housing and homelessness return starting in the July 2021 edition.  Remember we are delivering a plan that will substantially relieve housing problems including the homeless burden.  As we wait disabled, disadvantaged, and homeless people in need of a GoodBed are dying.  Some are Dying Too Young (DTY).

https://www.ochealthinfo.com/page/whats-newsletter



Urgency II and Accountability

How times flies!  Mark featured above was in need of a GoodBed and a GreatDoctor back when Buster took this photo circa 2017.  Mark Died By Suicide (DBS) within a month of this photo.  He was way to far behind on much needed SLEEP and rest.  If you aren’t measurably helping please step back.  If you take pay for not helping then shame on you with your lack of accountability.  Since Buster did not have the indication, time or resources we did not start a profile on Mark.  If you notice Mark is rather physcially fit that combined with frustration driven anger Mark represented a transferrence risk.  This means he could be dangerous at times.  Unfortunately we do not know for certain who the Doctor in Charge (DIC) was.  Well Mark’s DEAD and like those before it doesn’t appear to matter.  No-one seems to take responsibility.  They don’t have to because his case details is confidential.  Most have already forgotten him but not us at Mentalation Solutions Group (MSG).

Two Retirements

Keith “Buster” Torkelson MS signed on with the OCHCA back in 2009 after completing the OCHCA MHSA WET sponsored Consumer Training Program (CTP).  The course was designed to generate consumer & family members with paraprofessional capacities.  Soon after finishing second in his class Buster signed up with the HCA as a formal volunteer with a time card and everything.  In 2012 Buster new his own health and welfare were deteriorating.  His new Rent a Shared Room (RASR) match did not permit health promoting SLEEP.  In the process as to not just disappear he ended his formal volunteer role with the HCA.  He tried to demonstrate resilience and bounce back as quick as possible.  Our database, MSGBase, indicates that Buster’s last engagement with the HCA MHSA Technology Advisory Committee (TAC) was during fall quarter 2017.  Not too far after Kathleen his HCA supervisor indicated that the purpose of the TAC had come to an end and that we had delivered on setting all TAC projects in motion.  Even after this separation, Buster still acts in a manner as if he were associated with the OCHCA.  In particular he does work such as this paper while keeping both (OCHCA) Drs. Nagel and Chau and now Inglis in mind. 

Comparison Profiling

We can’t say for certain yet it would appear that both Dr. Nagel and Chau had to re-level their time-spent let say about Housing for reacting and addressing Corona.  We addressed Corona with in our landmark report: Corona getting the kid’s safely back in the classroom.  We here at Mentalation Solutions Group (MSG) decide it best to work in the background continuing our housing efforts on behalf of the OCHCA.  Until we find the information we need about submitting our MHSA INN Project Idea (IPI) we will work a bit on profiling some of the housing unmet needs’ stakeholders such as: Dr. Inglis, Chau, Nagel, Ishikawa and posthumously Schwabe.  We fondly call Drs. Inglis, Chau and Nagel the OCHCA Triad.  It was a terrible loss in networking time when Mark Refowitz former OCHCA BHS Director and OCHCA Director retired.  Let’s start with Dr. Schwabe.  Dr. Schwabe is one of Buster’s mentors.  He has passed on yet leaves a legacy not just limited to One Health.  Dr. Schwabe is one of our standards for professional excellence in Health & Human Service. His impact is global.  Posthumously his cohort calls him” The Father of Veterinary Epidemiology”.  Housing and GoodBeds is an epidemiologic concern.


MSGBase > TAC nearing an end

MHSA_TC_TAC_Communications_17121403_Recordings

MHSA_TAC_SubAgenda_17121604_KET

Aside - Our Part – Corona Redirect - Profile Calvin Schwabe Update

Keith “Buster” Torkelson MS always wanted to participate in a Global Disease Eradication Effort (GDEE).  For Buster’s mentor Calvin Schwabe the disease to eradicate was Rinderpest also called Cattle Plague.  The “World Organization for Animal Health (OIE)” indicates that “on 25 May 2011” Rinderpest was eradicated.  Dr. Schwabe passed in 2006.  By many in high places, he is considered as delivering on the role Father of Veterinary Epidemiology.  We here at Mentalation Solutions Group (MSG) offered Busters tidbit on Corona Control in a classroom setting.

20210513-TH: Viewership

As in often the case the viewership for our published paper inspires us.  At one point we will go back and use the Tweet as well as other social media methods to increase the penetration of the three papers we list below.  Previously MSG shot for 1000 page views per publication yet things have evolved and we are satisfied until we go viral with anything over 100 page views.


Feature photos

Top: A relative of Busters’ that died from Corona related illness

Middle: Dr. Daniel Elmer Salmon Dr. Schwabe's mentor

Bottom: Dr. Calvin Schwabe

FAQ

How’s it that Homelessness can’t be eradicated?

The Consumer-Survivor

As we have discussed elsewhere, from 2009-2011 Buster attended several lectures by Dr. Clayton Chau.  On more than one occasion Dr. Chau described the process of his illness and treatment.  He indicated his diagnosis was in the Depression Cluster.  To the best of our knowledge Dr. Chau doesn’t get to take psychotropic medications anymore.  He also indicated that his first and possibly only Behavioral Health Doctor (BHD) was very effective.  We have little idea about Dr. Chau’s life and times in his home county: Vietnam.  He has most likely spoken at length about Vietnam.  We assume that after his diagnosis he was treated and adhered to his treatment. Some say the earlier BHD professional catch your symptoms and offer appropriate treatment that the prognosis in better.  It looks like they caught Dr. Chau’s ailments early.  We forgot just how transparent Dr. Chau is about his history.  We here at Mentalation Solutions Group (MSG) define a Consumer-Survivor as a consumer that at one time required medical intervention (consumer) and does not require daily medication or any other psychiatric-social intervention (survivor) anymore.

Permanent Damage

We have only met two persons who fit into the Consumer-Survivor scheme:  Drs. Clayton Chau and Daniel Fisher.  We met Dr. Chau through the Consumer Training Program (CTP) and Dr. Fisher at the week-long Alternatives Conference in 2010.  Buster is unlikely to ever be completely off psychotropic medication.  He has an intractable SLEEP disorder and requires nightly Clozapine to sleep.  Drowsiness is a side effect of Clozapine.  Clozapine is a major tranquilizer.  Major tranquilizers do not cause tolerance as do other “Sleepers”.  The fact that Buster is dependent on nightly Clozapine is an indicator of his symptom severity in and of itself.  Yet for Buster it is associated with nightly deep SLEEP.  If a consumer suffers permanent damage from psychotropics such as weight gain or impotence it is unlikely you meet the survivor portion of Consumer-Survivor.


Commercial-off-the-self (COTS) Definition of Consumer or Psychiatric Survivors

“The psychiatric survivors movement is a diverse association of individuals who either currently access mental health services, or who are survivors of interventions by psychiatry, or who are ex-patients of mental health services.”

If @ First…Profile

We here at Mentalation Solutions Group (MSG) actually expected things to go a bit more smoothly with submitting our super cool and happening Mental Health Services Act (MHSA) Innovations Project Idea (IPI).  Well: No!  “Where there is danger there is opportunity” (Zager, 2011).  Buster faces two types of dangers.  One is alienating his supporters.  The other danger is for Buster not having a solid housing or bed portfolio and plan.  Here an opportunity is there may be one or more GreatBeds out there for him to discover.  In order to determine our “Next Steps” we will do a bit of profiling.  When Corona hit MSG stepped back from our Housing efforts to make some Corona contributions.  From May 2020 to July 2020 we published, in one or more of our Blogs, three papers addressing Corona.  We did our share and now resume work about Housing and Unmet Housing Needs.  BedBusters could be funded as a MHSA Technological Needs Project (TNP). 


 Good News in Current 2021/22 Three Year Plan

OC Community Program Planning Process

“Orange County has operationalized the community planning requirements outlined in the California Code of Regulations (CCR) into the general strategies and steps…over the past several years the HCA has been refining its approach to integrate data into its planning process more systematically, particularly as part of assessing mental health needs and identifying issues and priorities. It has also expanded and refined its approach to engaging community stakeholders in the planning process, evolving from a single community meeting that followed an extended public comment format to a series of semi-structured discussions and focus groups with community stakeholders.”

Commentary: We are inspired that Mentalation Solutions Group (MSGs) input as a stakeholder and designer of public comment remains important.  Persons of Interest (POIs) busy meeting non-housing needs such as Corona-driven activities and Psychiatric Advanced Directives (PADs).  Actually for Buster housing needs will be included in his personal PAD.

HCA Update

“As described in Orange County’s MHSA Three-Year Plan (page 14) the HCA was and is committed to increasing meaningful engagement with clients, consumers and family members, particularly those who identify with one or more of the MHSA Priority Populations [Buster is more often than not at risk of homelessness]. However, due to the COVID-19 pandemic, the HCA had to adapt its Community Program Planning Process (CPPP) activities in 2021 and shift away from in-person interactions and meetings. As such, the HCA recognizes that the feedback and input received to-date for the FY 2021-22 Annual Plan Update may more accurately reflect the perspectives and interests of those with the financial means, access to technology and digital literacy to engage in a virtual and/or electronic format. As opportunities for in-person gatherings become available, the MHSA Office will seek to engage those who were unable to participate in this year’s virtual meetings and/or online surveys.”

Commentary: For us here at MSG BedBusters and now OCBeds is both a meaningful engagement for Buster as well as a necessary engagement to meet the Housing needs in our communities.  We hope to see “in-person” meetings such as the MHSA Steering Committee Meeting (SCM) resume ASAP.  Again, Buster is in a MHSA Priority Population because he is always at risk of Homelessness.  In other we don’t have his BedBusters GoodBed portfolio complete.  After we finish this we will investigate transitional housing for Buster.

On To Profiling – Mentor First - Championing A Situation or Disease?

We here at Mentalation Solutions Group (MSG) are not championing a disease as much as we believe in our Summative Housing Solution (SHS).  Our Solution does not include eradicating homelessness in Orange County.  I will substantially remedy homelessness.  The unmet needs we will solve are facilitating as many consumers as possible by getting them into a GoodBed with hopes of graduating them into a GreatBed.  We will address criteria for a GoodBed at a later time.  Back in the 1980s Dr. Calvin Schwabe was Buster’s college professor.  He had great expectations for himself and his students.  Dr. Schwabe took part in setting in motion the Rinderpest Global Disease Eradication Effort (Rind-GDEE).  He did not live to see the overall project close.  His efforts with Public Health and his unwavering commitment give us faith that what we are setting in motion here will eventually come to full fruition even after Buster cannot continue the effort.  Dr. Schwabe put in more than 40 years working with Rinderpest.  Relatively, Buster has only invested five or so years on his Housing Control Efforts (HCEs).

Aside FYI - Promote One Health

Calvin Schwabe Lectureship - School of Veterinary Medicine

https://ohi.vetmed.ucdavis.edu/education/calvin-schwabe-lectureship

“This lectureship commemorates the pioneering One Health work of Calvin Schwabe, who helped strengthen the UC Davis School of Veterinary Medicine's commitment to One Health by ensuring that future veterinarians integrate human, animal and ecosystem protection into their professional work.”

"The critical needs of man include the combating of diseases, ensuring enough food, adequate environmental quality [INCLUDING HOUSING], and a society in which humane values prevail," Dr. Calvin Schwabe

Dr. Schwabe was a Person of Interest (POI) in Keith Torkelson MS (Buster) UC Davis Graduate Network.  Our part in One Health is to promote our World Wafer Idea (WWI). 

What’s Up Register - Trade Journal Review?

Interests B4 during and after Corona

We have been trying to gauge when Housing will move back into the forefront where it belongs as it was before the advent of Corona.  While watching Dr. Chau talk on May 5, 2021 we listened between BeWell video crashes to see what he discussed more: Corona or Housing.  He addressed Corona more than housing.  This is an indication that he may not be ready to meet with us regarding our Housing Solution – BedBusters.  He did not acknowledge receipt of the last email explaining introducing our project idea.  Our need is to know when and how to submit our OCHCA MHSA Innovations Project Idea (IPI) plan.  Historically “Communication Breakdown” is not typical between Buster and Dr. Chau.

Sidebar - Innovations Project Idea – A Summative Solution

Criteria for a Housing Solution need to be defined clearly up front.  It is wise not to use eradication, elimination, annihilation as goals.  Everything on the way to a solution is a patch or fix.  Eventually the sum of individual fixes will increase the chances for a solution.  BedBusters will address hundreds of formative housing fixes.  Cases will be tracked using standardized assessment(s).  If a single case is closed favorably this will be one incidence of summative solution.  The consumer has the final word in defining their individual solution.

BedBusters Elements

BedBusters will soon become OCBeds!  We call the parts of BedBusters elements so as not to be confused with MHSA Components. For some reason the latest build of BedBusters has been hard to sell.  Maybe it is the name that turns people off.  The people, agencies, etc. that pick up BedBusters may feel free to name their Housing Bundle yet give BedBusters some credit.  We have discussed elsewhere the evolution of BedBusters.  We began with our Housing Advisory Board (HAB) notion.  The current build of BedBusters includes three main elements: Housing Advisory Board (HAB), Housing Work Group (HWG) and Housing Help Line (HHL).  BedBusters relies on and is built around technology.  As a minimum the HHL needs: A server, T1, software, and a well-trained staff.  As with the OCHCA Electronic Health Record, BedBusters software and hardware will be continually evolving and in need for repair (ongoing support). 

Empowering Resources

One of the mains goals of the HWG is to keep the resources up-to-date.  A HWG task will is performing Rent a Share Room (RASR) site visits to track and update bed-centered resources.  Site visits should be standardized in a way to not push the BedOwners away.  The community should be provided core material used by the HHL in that they have the opportunity to solve housing problems without BedBusters’ intervention (Empowerment Principle).  A product of the HWG is to generate a bed portfolio with a minimum of three viable options in less than three (3) days or 72 hours.  To meet the deadline the HWG works over the weekend.  This will help the hospitals with early yet humane release from the Psych Ward.  In addition, this will help the jails address the revolving door problem.  How many times have you been in jail speaking to a Transitional Aged Youth (TAY) and they say I stay in here because it is safer than what I have on the outside?

Profile - Person of Interest (POI) – Howard Trazo

Whereas BedBusters is a population level Housing solution Buster also has Housing Related Personal Unmet Needs (HaRPooNs).  His Personal Housing Network (PHN) is different than his OCHCA-N3 Network.  For personal needs Buster relies a bit on his program and insurer Brand New Day (BND).  Near the end of last year the BND Director called Buster on the phone asking for a favor.  Buster asked for a favor in exchange.  Please “graduate me up to a new and improved BNDHelper”.  The director agreed and after more than two years of programmatic stagnation Buster was given a helper of choice: Howard Trazo.  Howard identifies as a Behavioral Health Care Manager (BHCM).  Once again we here at Mentalation Solutions Group (MSG) have found that two of the most important movers with Behavioral Health are Quality of SLEEP (QOS) and major tranquilizers that promote sleep.  Buster and Howard have been working a bit with BND member housing issues.  Buster has high expectations for the Trazo-Torkelson Partnership and Alliance.

GoodBeds and an Opioid Crisis

We decided to include this because of the Opiate Crisis!  Opiate use greatly influences the GoodBed options that the consumer has.  Historically, Buster has not relied much on presribed opiates to resolve his physical and emotional PAIN.  He uses them as prescribed for one night and then sets them aside because they interfere with his quality of SLEEP.  Buster cannot remember as single time that he took opiates inappropriately.  He was given fentanyl to put him asleep for his only and last Colonoscopy on June 4, 2020.  He has no craving for fentanyl.  If Buster can get through the ebb and flow of PAIN without PAINKillers we feel there is hope for PAIN management without prescribed or street pharmacological analgesics.  Anesthetics may be in your future when MSG’s Managed Passing notion catches on.  The opiate crisis is no laughing matter! 

PUT

Buster knows many people who can’t even make a GoodBed work for them because on a daily basis they are pre-occupied with analgesia.  Physical PAIN is an indicator of PAIN deeper within.  We consider PAIN a Thing Greater Than Us (TGTU).  We even have a God of PAIN we call PUT for Panoe Universalis Terminalis or Terminal Universal PAIN.  That would be the Big Fat Foot (BFF) and Mr. Take Away (MTA) all in one.  Mr. Take Away can rob you completely of the sensation of Pleasure.  If you don’t perceive these rascally rabbits PUT, BFF and MTA: Rejoice!  They are about lerking in the Twilight of the darker world.  PUT’s processes that do not discriminate.  For this reason we here at Mentalation Solutions Group (MSG) support Managed Passing with dignity and bliss in a GreatBed.  Everyone should have the right to die in a GreatBed.  Below we share data on Buster’s progress with PAIN Management.  We address acute and residual PAIN.  We leave out Chronic PAIN for another time.

PAIN Assessment Results for Keith “Buster” Torkelson

Self-score – Real Time 20210524-M:

Acute Pain and Residual Pain

20210524-M:

Pain Resolution Score-Acute (PRS-A) =

Buster lifetime

57.5%

Product - Buster’s BedBusters Portfolio Update

The current build of BedBusters soon to become OCBeds has three core elements:  Housing Advisory Board (HAB), Housing Work Group (HWG), and Housing Help Line (HHL).  One of the tasks for our HWG is to perform Site visits beginning with the Rent a Shared Room (RASR) environment.  RASRs have been erroneously called Room & Boards.  On May 11 (TU) 2021 Buster visited upon Julies RASR operation (Julie’s House AKA Julie’s Paradise) in Anaheim.  Buster has lived-experience leasing at Julie’s from 2009-2012.  In 2012 Buster Suffered Catastrophic Loss (SCL).  In the process he moved away from Julie’s.  He left on good terms.  On the day of the site visit Buster met with, Romer Paulino, Julie’s husband and Buster’s good friend.  What makes Romer Buster’s friend is that when he asked Romer to help Romer provided move transportation for Buster.  During the Site Visit (SV) Romer indicated he wants Buster to come back.  Now we can finally add the potential GoodBed at Julie’s back to Buster’s Bed Portfolio (BBP).  Next we are going to look into a Transitional Bed (Transitional Housing) for Buster from the county inventory.  The last thing we want is to have Buster fall prematurely too hard that he needs a bed back at Westminster Therapeutic Residential Center (WTRC Circa 2006-2007) again for his Transitional Housing.


HAB Approach

Our first approach to solve unmet needs about Housing the disadvantaged in Orange County centered about our Housing Advisory Board (HAB) approach.  The first incidence of HAB in our database (MSGBase) was on July 26, 2018.  Keith “Buster” Torkelson MS had served on both the MHSA Technological Advisory Committee (TAC) and the Innovations Advisory Committee (IAC).  So naturally it occurred to us here at Mentalation Solutions Group (MSG) to pursue the advisory committee approach.  Yet, the HAB approach was not addressing Buster’s immediate Housing needs.  Or was our HAB approach helping the consumers with who Buster dealt/deals with on a regular basis.  Since 2018 Buster has encountered more than thirty (30) short-term and long-term Homeless people.  MSG has photo-documented many of our “out on the streets” transactions.  While still charting our work as a HAB effort we began developing a formal OCHCA-driven MHSA Innovations Project Idea (IPI). 

Setting Things RIGHT with BedBusters- ASLEEPPromise

We here at Mentalation Solutions Group (MSG) have decided to call our over-arching housing-driven product OCBeds.  After this report we will use BedBusters and OCBeds interchangeably.  So our BedBusters Housing Bundle (MSG-BHB) will be found in legacy materials, reports and publications.  OCBeds combines thinking and integration based on all MHSA Components: CSS, PEI, WET, CF, TN, INN, and GSD.  Our Housing Advisory Board (HAB) might best be organized with petty-cash as were the MHSA Technological Advisory Committee (TAC) and Innovations Advisory Committee (IAC).  Meetings and meaningful contributions could be funded as is the monthly OCHCA MHSA Steering Committee Meeting.  We here at MSG believe that next to medication the “Bed” the consumer sleeps in are pillars for setting things RIGHT.  We feel guaranteed SLEEP is imperative in consumers: Health, education, welfare, recovery, quality of life, satisfaction, and most important setting things RIGHT.  This is one of OCBeds SLEEPPromises (2021).


MHSOAC

A few Zoom’s ago Sharon Ishikawa of OCHCA Mental Health Services Act (MHSA) fame was discussing MHSA Innovations (INN) projects and funding.  She indicated to target submissions for a couple years down the line.  Initially INN was done in cycles.  More or less a “round” of projects would kick-off near the same time.  When we here at Mentalation Solutions Group (MSG) were helping the Mental Health Services Oversight and Accountability Commission (MHSOAC) write regulations in 2014 we referenced some of the lessons learned from Buster working with the MHSA Innovations Advisory Committee (IAC).  We shared these finding with those that listen at the MHSOAC.  The MHSOAC oversees, approves and regulates California County’s MHSA INN Projects.  To initialize our temporatary MSG DBA TRC/MHSOAC alliance we took them up on their website request: “Contact us”.  They gave Buster an optional assignment as a stakeholder.  The MHSOAC assigment was: Read and recommend while the MHSOAC finalizes some 2014 regulations.    Unfortunately the regulation’s group only welcome suggestions within their framework.  Our suggestions such as standard project length required would have required accomodation.

Urgency “I have fallen and I can’t get up”

As far as this holdup with submission locally is concerned we feel that there is something to be learned here and Buster is going to figure it out.  We here at Mentalation Solutions Group (MSG) felt the best way to fund our MHSA Innovation Project Idea is as an Innovation Project.  Our affect with the matter is changing though.  We know BedBusters and anything related qualify as Prevention & Early Intervention.  Yet we really do not know how the Ideas for PEI Projects (Program) have been and are introduced.  We would like to wait on Innvoations yet as we “speak” people in need of a GoodBed are falling, falling hard, some catastrophically and some Dying Too Young (DTY).  We know: You can only “Get Up” so many times.  Those in need may never get up this time.  They are dying in their BadBeds and NoBeds.

MHSOAC Review Tools

Immediately after completing the Consumer Training Program (CTP) Buster interviewed with the OCHCA Center of Excellence and ends up working as an advisor in Technological Needs (TN) Projects.  It took until late in 2011 for his MHSA Innovations (INN) gig to open up.  For various reasons the Innovations Advisory Committee (IAC) accomplished less than the Technology Advisory Committee (TAC).  For one, Buster presentented for about fifteen (15) minutes at every TAC meeting.  He was only free to offer brief commentary at IAC meetings.  At one IAC meeting Buster had a presentation ready on standardizing assessments for Innovations Projects.  He was trying to share what he learned from the TAC.  He didn’t get added to the IAC agenda.  Yet from both committees he learned some things and in 2014 decided to share the lessons he learned with the Mental Health Services Oversight and Accountability Commission (MHSOAC).

MHSOAC Review Tools

The MHSOAC indicated that Buster DBA Keith might best develop his voice while they were updating some regulations.  The MHSOAC gave him this snail-paced iterative job of reviewing editting reviewing again the regulations they had in the works.  In exchange Buster wanted to get the inside scoup on how Orange County could best prepare for the MHSOAC Innovation Project approval stage.  In other words obtain approval on all Innovations Project Idea (IPI) plans the OCHCA submitted.  It takes a good deal of time and effort to write those plans.  Locally, it is disheartening to have our Innovations (INN) plans turned down by the MHSOAC.  Buster believed that their review tool/tools should be made available to both the county and Mentalation Solutions Group (MSG) so we don’t work up plans just to get them denied.  Likewise it would be disheartening to submit our IPI and have the OCHCA turn it down.  At the time Buster believed that the Innovation Advisory Committee could apply the MHSOAC Review Tools when vetting a round of Innovation project submissions.

TRCBase >

Partial History with MHSOAC


Housing Can Be Traumatic – Bed Portfolio

The currency for Housing trade that Mentalation Solutions Group (MSG) is addressing here is “The Bed”.  Specifically, the Beds for the disadvantaged, disabled, and the homeless come in that come in many configurations.  Here, we specifically address beds in the Rent a Shared Room (RASR) environment.  We predict a growth in the population of those disabled and disadvantaged in need.  We also predict an increase in the homeless.  This we find crazing because the lessons learned from Buster’s generation born 1955-1965 if applied properly was supposed to prevent Behavioral Health disability in the younger populations.  In other words, it is hard to believe in the face of preventive measures that there are so many new cases.  Buster as well as others have as their pillar for Recovery Bed quality: GreatBeds, GoodBeds, BadBeds, and NoBeds.  The BadBed experience can haunt a consumer so long it qualifies as traumatic.  Buster’s last go-round (episode) in 2012 centered about at least three BadBeds.  The battle scars from 2012 makes it hard for him work on his high-priority tasks: Bed shopping and building a sound Bed Portfolio.  Buster avoids his personal housing work because it is incredibly uncomfortable.  When he does get out doing the footwork he is alarmed at what he is discovering.  It wasn’t until 2021 that he found the nerve to re-start his RASR site visits.   

Extended about Populations

Buster distracts from his personal needs and unmet needs by fixing Housing Issues on the population level.  Some of his populations are the: Shank cohort, Brand New Day cohort, and of course the homeless in or near Santa Ana.  Mentalation Solutions Group (MSG) knows that he has overextended time-spent targetting “Populations” such as the disadvanted in the OC needing a GoodBed.  During 2021 April and May Buster carried out two Rent A Share Room (RASR) site visits.  Lynn in Irvine wants Buster back yet she is asking too much at $775 per month for one bed in a shared room.  On May 11, 2021 he finally mustered up the courage to return to gournd zero.  Ground Zero is Julie’s House were Buster was sleeping at the beginning of 2012.  He expected to meet with Julie Paulino of what Buster calls is Julie’s Paradise.  Instead to his pleasant surprise Julie’s husband and partner in crime Romer Paulino.  Romer was out front of the Julie’s Anaheim Empire House.  They spoke for fifteen minutes.  Romer indicated he wanted Buster back.  When Buster last paid rent to the Paulino Operation in 2012 the rent was $450 per Month.  Romer says that it is $650 now.  This is a $200 per month increase in approximately ten (10) years.  Buster’s SSDI check has not increased $200 per month in the last 10 years.  This is an affordable housing issue.

Board & Cares (Traps) – Trapped and Starving

Even though Social Security Disability Insurance (SSDI) has given the SSDI population meager increases each year it falls way short in filling the $200 per month gap.  Finally, with these site visits Mentalation Solutions Group (MSG) is off and running.  We have some odd fourty (40) RASR sites to review.  Our resource lists gathered since 2007 includes some Board and Cares (B&C).  B&C’s contradict at least three (3) models: Recovery, psychiatric rehabilitation, and better outcomes models.  We might visit some B&Cs to update our photo-documentation to capture what we and others agree are traps.  There are very few individuals living in a B&C that have the resources to recover and set things RIGHT.  When we talk to consumers that escaped their B&C BadBed they try to describe their experience.  Then we ask did you feel trapped?  They exclaim: Wow! Yes I was trapped in a miserable living “HxLl”  One of the consumers B&C complaints is: “Not enough food” & “Not enough meat”. 

(**) The Ear of Chau – Personal Problems - Accessibility

There was time when Buster could write a report asssociated with the Center of Excellence (COE) and Dr. Clayton Lon Chau took the time to review it with him in person.  Back 2011 we met with Dr. Chau to discuss three things.  First) Buster had been approved by HCA’s Dr. Dorman to “write assessment tools for the county”.  Second) Buster DBA as Keith intended to write an Innovations Advisory Committee (IAC) performance instrument.  Third) Are the consumers going to get a stipends for participation in the IAC.  Since the inception of the MHSA the accessibility to key players has decreased.


FYI - December 6, 2011 Meeting with Dr. Chau

Engagements 2012

1.         Innovations Advisory

2.         Product: Draft of instrument encouraged by Dr. Dorman

3.         Discuss: Chances for Stipend


Truth V Stigma V Guarded Disclosure

We here at Mentalation Solutions Group (MSG) usually only disclose touchy information when it could help others.  We have several blogs.  Our Blogs range from mostly liberal to mostly conservative.  Some exercise our liberal morality.  Our conservative Blog is designed as if Buster were a “Normie”.  It is not for venting about his defects of character.  Appearently we consider his Chapman Room and Board (CR&B) and Chapman Board and Care (CB&C) experiences as defective and placed it in one of of liberal Blogs: The Torkel Saga – Scandinavian Explorer 2059 (TTS-SE2059).  Below is an article we rushed out late in 2017 addressing Buster’s Rent a Shared Room (RASR) experiences at CR&B and CB&C.  We tend to put Stigmatizing things in our Liberal Blogs such as (TTS-SE2059).


TRCBase & MSGBase > Query “stig”

Stigma_Scale_Ref_11051705c V2021


https://www.stigmafreeoc.com/

Back @ Chapman

Wednesday, December 13, 2017

Chapman Board & Care – Chapman Campus – Consumer Review

2012 Allegation of Battery - The Torkel Saga 2059

2017/12/chapman-board-care

Keith E Torkelson Reviews Chapman Board and Care - Circa 2012

Target California Department of Social Services (CDSS)


Post Intention – Recover Stolen Property

We posted our complaint about treatment at the “Chapman Campus” in 2012 on our Blog back in 2017.  We refrained sending our complaint directly to the local office of the California Department of Social Services (CDSS) because we wanted to test the functionality of their Case Finding.  Buster had his nose broken while living at the Chapman Campus.  We describe the situation in our 2017 publication.  Even years later we still want Buster’s stolen property back.

Housing and Learned Helplessness

Depending on the Rent a Shared Room (RASR) environment consumers we group as Dying Old Men (DOMs) learn to be helpless.  These DOMs more often than not suffer Behavioral Health symptoms.  Progressively their Activities of Daily Living (ADL) scores decrease.  It is one thing when the DOMs deteriorate learining helplessness and a whole other issue when Transistional Aged Youth and Young Adults learn helplessness.  Below is Mikel R.  Mikel is in or near his forties (40s).  Buster shared a RASR room with him for about one year.  Mikel was up and down about his bed 24 hours a day.  Mikel had some remarkable symptoms going on.  The photo captures Mikel laughing inappropriately.  Buster found he was suffering something like psuedo-bulbar affect.  In the middle of the night one night Buster discovered and documented Mikel smoking “Spice”.  This behavior contributed to the final straw.  Mikel was relocated to a Bed out of the house.  In an upcoming report on SLEEP and SleepAbility we will discuss SLEEP as an indicator and pillar of health. 

Site of Interest - Paulino’s Paradise



Presenting Problem – Vulnerable Consumers in Need

Buster has a weak Bed Portfolio yet we here at Mentalation Solutions Group (MSG) have been improving it.  The resources we have for Renting a Shared Room (RASR) are out of date with some going back to 2006.  His portfolio is stronger than any in his Shank or Brand New Day cohorts.  When they move it is by stumbling into a new bed of uncertain quality.  Some are taken advantaged of especially with unaffordability.  Others go away in an ambulance get hospitalized then never return to their bed of origin.  Some “fall” out of their BadBed and die before they get a GoodBed.  Others walk away into homelessness.  The community has too few good resources and too little intelligence about the Rent a Shared Room (RASR) marketplace.  Buster has limited resources to update RASR housing resources on his own.  That is why MSG proposes the Housing Work Group (HWG).  After the HWG inventories the RASR beds they can start work on Bed Quality Measurement (BQM).  As it stands right now person in need of a GoodBed: Face daily uncertainty, are nearly always at risk of going homelessness, and experience increased risk for accidental injury or premature DEATH.

Transitional Housing

Below are some photos that demonstrate some of the features about Bed’s, rest and SLEEP.  Buster caught up with one of his one-time housemates Mark A.  Relatively speaking Mark A is a thriver.  One the right is his RASR at Julie’s Paradise.  He prefered sleeping on the floor.  Here it’s hard to know for sure if he is sleeping or pondering.  Mark and Buster attend the same day program Brand New Day (BND).  In the photo on the left Mark is at BND sleeping or pondering on the floor.  It likely this is his transitional or respite bed for the day.  Buster did not rouse him to find out for sure.


Hard Move – Volume and Density of Property

Moving to a bed of uncertainty can be relatively easy or nearly impossible.  Buster’s moves have been hard due to the fact that he has an enormous amount of property.  He rents a storage that doubles as office space in Tustin.  The unit is 10x10x10 which equates to 1,000 cubic feet.  Inside there is more than 2,000 pounds of paperwork including medical records.  He cycles between compression (increasing density) and decompression efforts.  Right now he is compressing by moving property into the unit.  For years, Buster has dreamed for a grand decompression.  He want to move his material rent-free to the old Tustin Lighter Than Air Station.  He would like a 30x30x10 space which equates to 9,000 cubic feet.  He has been looking into it for over the past 10 years.  In reality he is negotiating we both Clutter Cleaners and Hoarders to dispose of his property in case he passes away.  Historically his family has handled his material in times of crisis.  He has a few Easter Eggs in storage if the family wishes to take a shot at is before Clutter Cleaners and/or Hoarders.  As a last option his surviving family members could just let the storage property owner dispose of things.  Dispostion of property is another aspect in a consumer Bed Portfolio.


Ever Picture Tells a Story

Before – During – After

As we mentioned earlier, 2012 was a year of Catastrophic Losses for Keith “Buster” Torkelson MS.  Below we here at Mentalation Solutions Group (MSG) include a photo of Buster before 2012.  He is attending the Meeting of the Minds (MOMs-2010) Conference.  Next are two photos taken during 2012.  The one on the left shows Buster’s broken nose.  One of the features of 2012 is that it would appear the Mr. Big Fat Food and Mr. Take Away was holding Buster accountable for defects of character.  Not all consumers get the chance to make substantial and adequate amends as Buster has with being Accountable.




Priority Change

Query “ochca priorities”

Post Corona related hits

“ochca homeless priorities”

This section will be moved up front in our pending sales report.  Basically it documents the nature of the homeless and homelessness effort back in 2009.  The presenters indicated that they would end homelessness in Orange County within ten (10) years i.e. Ten Years to End Homelessness.  We here at Tork Reconstruction Company (TRC) and Mentalation Solutions Group waited to see.  We were in a manner preserving our reputation.  Last week on June 18 (F), 2021 a group presented again at the Annual Meeting of the Minds.  It sounded like a replay of ten years ago.  We will address both promises in general and those about housing in our sales report.






Board of Supervisors On-board

Back in 2019 before the advent of Corona if you searched for OCHCA priorities you would find they we centered about resolving homelessness.  Now in 2021 if you use the same search criteria most of the material centers about Corona priorities and the emergence of homelessness issues associated with Corona.  We really can’t see reducing homelessness unless you place or help consumer secure a GoodBed.  The first material we have outlining a Commission to End Homelessness appears in our database late in 2018.  Once again, we remember the 10 Years to End Homelessness (C2EH) Movement or Initiative.  Ten years has elapsed and we still have homeless in Orange County.  Actually we may have more homeless in Orange County than let’s say in 2010 or ten years ago.  We here at MSG posit: You can’t end homelessness.  You can sure make it worse by giving consumers false hope.  What we can do is give more and more people GoodBeds.  What we have learned from the C2EH is that it might be prudent to include a Board of Supervisor (BOS) member in with our BedBusters effort.

FYI > Website

Commission to End Homelessness (C2EH)

https://www.ochealthinfo.com/about-hca/directors-office/office-care-coordination/commission-end-homelessness

Pre-Corona Hit “ochca homeless priorities”

Rigor We Wonder

Sometimes we wonder if our reports are too long.  In the context of Homelessness we tracked down a 418 page PDF file.  It was associated with the Commission To End Homelessness Meeting.  It was associated with a: Regular Meeting - Commission to End Homelessness held on Wednesday, March 20, 2019, 9:00 A.M.  The document implied that the OC Health Care Agency was a partner.

FYI

https://ochealthinfo.com/sites/hca/files/import/data/files/89151.pdf

Homeless Flux & Migration

Today is May 27, 2021.  Buster is out in the community using some free Wi-Fi resources.  He comes to the same corner in Santa Ana nearly every day of the week.  Somethings he comes once in the morning and again in the afternoon.  The corner is frequented by homeless people.  Recently let’s say this week including today the number of homeless is few.  He did see a homeless veteran in a wheelchair.  If you didn’t understand “Homeless Flux” one might think this corner is representative for a reduction of homeless in the OC.  Flux is the process of flowing about.  Obviously some odd 6 usual and frequent flyer homeless have migrated away.  We standalone homeless people disappear many have switched communal mode.  If we look hard enough within a couple of miles of our Wi-Fi corner we will find more in pairs or small groups.  Now today is June 21 (M), 2021.  Yesterday we found many of our frequent fliers have set up a shanty town along the freight spur near the railroad crossing at Warner near Grand.  Unless we start delivering on GoodBeds that are affordable we will not come close to resolving homeless issues.  Earlier we shared our prediction that the housing issues for the disabled including disabled homeless are likely to get worse as they did over the last ten years.

FAQ – How is it the going homeless can be advantageous?

Housing Advisory and Advocacy – Work Done

First we here at Mentalation Solutions Group (MSG) began sharing our housing concerns in on non-housing dedicated Blogs.  Somewhere around 2019 we chartered our Housing Advisory Board Orange County Division (HAB-OCD) Blog.  Since we chartered our HAB Blog we have published at least 14 posts.  For now this is how we work.


MSG’s HAB-OCD Stats



MHSA Innovations since 2010


Submits and Vetting From

Buster participated with Vetting one round of Innovation Project Idea submissions.  The material below is associated with the vetting process at the time.  One thing we are looking now is the re-emergence of a theme that was turned down.  For example it looks like Idea 14 may come back in a slightly different incarnation.  In fact Buster tried to impress on Kathleen his OCHCA supervisor that MHSA technology might jump on board to deliver mobile technology including county-wide free Wi-Fi to consumers.

TRCBase >

Metadata > INN Project Idea Scoring 20121113 Submit V2021







The Return -  Persons Of Interest (POIs) – The OCHCA Triad

We are nearing the end here.  We now focus a bit discussing POIs.  One again, we have to pen this as if we are going to share our findings in Face-to-face (F2F) get-togethers.  Doctor Nagel (JAN) and Doctor Bera (RBB) are the most aware of what Keith “Buster” Torkelson is up to with respect to Housing.  Doctor Nagel and Buster interrupted their conversation when in-person lost much of its’ meaning becoming potentially unnecessary.  At the time we were working on the Housing Advisory Board (HAB) element of BedBusters.  The last time we talked with JAN Buster had just finished the Housing Help Line (HHL) sell to Congressman Lou Correa.  We will address our meeting with Correa and lessons we learned a bit below.  In short Congressman Correa seemed impressed enough to asign us a “Worker” yet nothing much came of it.  The “Worker” failed to follow-up.

Chau - OCHCA Triad Member

Buster has three top tier friends with the Orange County Health Care Agency (OCHCA).  One, Doctor Clayton Lon Chau knows Buster the best across multiple contexts and venues.  As we mentioned we were hoping to seamlessly submit our MHSA Innovations Project Idea (IPI) via the MHSA INN submission route.  When given the word we could be ready with it before the end of summer quarter 2021.  Yet, Sharon Ishikawa who works for Dr. Chau says slow down.

FYI Query "ochca mhsa innovation"

Profile - Senator Lou Correa

Buster has a relatively long history with now Congressman Lou Correa.  He first met Lou at one of the MHSA Workforce Education & Training (WET) funded Consumer Training Program (CTP) graduations.  Later Buster signed on to help Lou with his re-election campaign for California State Senator.  Lou won the election.  Next, Lou offered up space in his Santa Ana Offices (SAOs) for consumers and stateholders to plan Job Fairs.  He offered space at the same location free of charge to hold one or more of our job fairs.  Buster met up with Lou in Orange when Lou was doing some outreach work to the community.  At this meeting Buster asked Lou if we could meet up and discuss local Housing Concerns and Solutions.  During October 2020 Buster met with Lou and some of his staff to sell some ideas for resolving housing issues for the disadvantaged including the homeless.  In the photo below Buster on the left is featured with Congressman Lou Correa at Lou’s Santa Ana Offices.  After discussing housing problems and fixes about Orange County, Lou indicated that not all are worthy of housing help.  He assigned Buster a “Worker”.  Yet as we mentioned earlier the worker never followed up.  Still Lou represents a resource and sell him again we must.  We hope he can find a non-MHSA funding stream.  This will help us for when BedBusters goes national.

 


Correa on Housing - Headline “Read All About It Poor Not Worthy”

Congressman Distracted with Corona while demonstrating little concern for homeless and other disadvantaged persons and family in his service area!  Above was a photo of Keith “Buster” Torkelson MS meeting with Congressman Lou Correa to discuss housing concerns in Lou’s service area that includes Santa Ana.  Buster and Lou have a history going back more than ten years.  “Read All About It – Poor Not Worthy”.  At their meeting Lou shared that not all disadvantaged need help meeting their unmet needs.  In other words he felt that many were not worthly.  The princple in Health & Human Services that he was eluding to is called The Worthy Poor.  Congressman Correa believes that a housing help line might be abused.  With both of the county funded help lines: OC LINKS and the Warmline, only the Warmline has indicated some consumer abuse. 

[FIND TWO GOOD PHOTOS OF DISTRACTION]


Next Steps

-

 

 

 

Action Item

Note

 

 

-

 

 

 

Get Dr. Chau’s attention

Via our Housing Advisory Board – Orange County Division Blog

And direct communications

 

 

Remind Dr. Chau

The principles that he and his taught us – Including life-long-loyalty

 

 

Start re-directing communications

Start in summer quarter

 

 

Use Twitter to sell existing Posts

Unfortunately Twitter has caused problems with our Google driven publication penetration approaches

 

 

Deliver on potential distraction

Psychiatric Advanced Directives (PADs)

Deadline end of July 2021

 

 

Present on PADs

First venue the OCHCA MHSA funded Wellness Center West

 

 

Improve Buster’s Bed Portfolio

Right now we give it a D Grade

 

 

Investigate Transitional Housing

Will be part of Buster’s Bed Portfolio

 

 

Continue Shock and Awe campaign

Particularly sharing Behavioral Health Medical Records

 

 

Guarded Disclosure

Still hard to do due to Self-stigma

 

 

-

 

 

 

Last Reviewed: 20210621-M:

Promotions

As is more often the case we here at Mentalation Solution Group (MSG) champions some notions at the end of our publications.  For this our “Submit” report we promote: MSG’s Free Interactive Housing Advisory Board (FIHAB).  FIHAB is different than our Housing Advisory Board.  FIHAB is driven by Facebook.  We promoted Stigma Reduction earlier on.  MSG and Buster “Take the no stigma challenge”.  We deliver by addressing personal stigma through guarded disclosure.  Our Psychiatric Advanced Directive for Buster set for July 2021 delivery is an example of guarded disclosure.  We promote OC LINKS because this keeps us aware of any supplanting issues.  And last we promote Psychiatric Advance Directives (PADs).  Even if the county does not get their Innovation PAD funding we feel the exercise will help us with our BedBusters efforts.


OCLINKS Basic Information

Want to talk to someone? LiveChat now available!

https://www.chorusplatform.io/m/oc-links/chat

“The OC Links Information and Referral Line provides telephone and online support for anyone seeking information or linkage to any of the Health Care Agency's Behavioral Health Services. These services include children and adult mental health, alcohol and drug inpatient and outpatient, crisis programs, and prevention and early intervention services. Callers can be potential participants, family members, friends or anyone seeking out resources, or providers seeking information about Behavioral Health programs and services. Trained Navigators provide information, referral, and linkage directly to programs that meet the needs of callers.”

“If you would like to learn more about services available through Behavioral Health Services, please call (855) OC-LINKS between the hours of 8 am - 6 pm to be connected to a Behavioral Health Navigator, or click on the OC Links Chat icon during open chat hours. TDD Number: 714-834-2332.”



Psychiatric Advance Directives (PADs)

TRCBase >

08_Planning_Advance_PAD_14121301_Notes V2021

20210613-SUN: Incidences of PADs

We looked back into our TRCBase and MSGBase databases with the query PAD.  The first incidence of a record was in 2014.  Our records indicate that The National Mental Health Consumers' Self-Help Clearinghouse hosted as webinar on PADs.  We here at Mentalation Solutions Group (MSG) did not participate.  On their website dated 2018 the National Resource Center (NRC) on Psychiatric Advance Directives (PADs) states: “Psychiatric advance directives are relatively new legal instruments that may be used to document a competent person’s specific instructions or preferences regarding future mental health treatment”.  This year 2021 the Orange County Health Care Agency (OCHCA) is showing their interest in PADs.  We here at MSG are in the research phase of PADs with the intent to have Keith “Buster” Torkelson’s draft PAD finished by the end of July 2021.  Remember since PADs are legal documents they are a state-by-state endeavor.  We have engaged a bit with pre-selling PADs.  We attepted to inform a case manager and one Behavioral Health Doctor (BHD).  Both think we are talking about Advanced Health Care Directives (AHCDs).  They indicated that they could not take the time to address a PAD in times of crisis.  We feel the most important sections of a PAD are:  Medication Management, Housing Needs, and Daily Activities including health promoting SLEEP.

FYI - State by State Info | NRC PAD

https://www.nrc-pad.org/states/

Images at the end

Family Affair – Nature of Housing Platform

Buster’s inspiration for a dedicated Housing Help Line comes from his family


This is where we have fun sharing select images that we find in the

Scope of Housing and Beds and the OCHCA

That's me!
The Third Voice
Avey C Asus
"I'd rather fight than switch"


Our only tangible evidence for OCHCA mediated
Outreach and Engagement (O&E)


Mark Refowitz 
Buster's original OCHCA boss in technology
Kathleen was Buster's supervisor
Yet when it came to Behavioral Health we all worked for Mark
Inspirational talk at the Wellness Center Santa Ana
Photo credit goes to Buster DBA Keith
Mark reminded Buster of his older brother
Buster's brother died in a car mishap at age 21 
on his bachelor party night


WarBrook 
Buster followed his decline as a chronic homeless person 
for more that one year
WarBrook Died Too Young (DTY)
At the corner of Warner and Brookhust in Fountain Valley

Keith "Buster " Torkelson MS



Person of Interest
Jeffery A Nagel PhD
Director OCHCA Behavioral Health Services



Flow Diagram for use in one of our Presentations

Impression
Still stands for "Normies" as well
It is what the mattress industry is all about


What did it cost her to learn this lessons

Partner
Google Anime

We prioritize Housing over Buster's Health Care
In reality Health Care include Hosuing



Getting thourgh the Coroona Distraction
Keith "Buster" Torkelson's Work Done
May and July 2020





Gradually Building the Housing Advisory


Keith "Buster" Torkelson and Christopher Lee Roach
CLR is Dying To Young (DTY)
Approprate services may ahve helped him live longer


Keith "Buster" Torkelson and Christopher Lee Roach
CLR is Dying To Young (DTY)
Approprate services may ahve helped him live longer






What is needed V what you want!




Rent a Shared Room Client
Consumer Herbert
Died Too Young (DTY)



I'm the person in third


Around Mentalation Solutions Group
We call htis LAW1


Message need no support


Brand New Day Client Kickin it in Santa Ana


Buster encounter another homeless person (2021)
This one was a time series 
They stayed three or so days here


This is Mark
Mark is Dead due to very likely suicide
He either jumped of "The Bridge" or his was pushed


Dr Chau Multi-tasking


Dr. Clayton Lon Chau 
Attending Consumer Training Program graduation
Santa Ana CA


Buster DBA Keith Torkelson MS
First day of Consumer Training Program (CTP) class
160 hours in-class intruction


OCHCA MHSA Funded
Consumer Training Program designer Nikki D
Attending Meeting of the Minds
She purchased Buster's artwork


Pomp and Circumstance well Deserved
Consumer Training Program (CTP) Graduation
Denise's hair - Lou Correa - Steve Buster - Mark Refowitz


Buster graduates as a non-certified paraprofessional
Teacher LaTonya - Buster - Dr. Dorman - Steve Bush


Readership of non-housing Publications


Lou Correa Food Service


Buster participates in a bi-weekly effort to re-distribute 
food to the homeless of central OC


Circa 2010 Art Show in Santa Ana with the theme
"Erase Stigma"


Back in 2009 Pacific Clinics wanted Buster to help our with their Stigma Effort
This is on of the logos Buster made for them


Work Done


Rent a Shared Room (RASR) Veterans
Mark and Buster
We have taken the "Pledge"


Inside View Anaheim California
Rent a Shared Room (RASR) Housing
Good Environment



Repost of Kelly Thomas
His demise was partially a Homeless Housing Issue


Unfortunately Kathleen Buster's Retires
She was trying to pass him off to
OCHCA
Operations or QA


Sample Rent a Shared Room (RASR) 
Environment in Garden Grove


Homeless encounter
Outreach & Engagement bands recommended
From Hospital to Homeless


Too much DC Drama


Lou Correa and the Corona Distraction


Excerpt from our
No Time for Old Men Video Series


At the 2021 Virtual Meeting of the Minds
Helen Cameron updated this cost for a homeless person to even a higher number
It does us not good without itemization


Rent a Shared Roommate (RASR)
Effect of "Spice" smoking
Possible Psuedobulbar Affect


Rent a Shared Roommate (RASR)
Smoking "Spice" in the middle of the night
Eventually Buster brought his family together as much as could be expected


This is the family that Buster re-united due to his
Rent a Shared Room (RASR) efforts
Of course they are older now





Well this gig didn't work out
We believe Dr. Chau is still filling the gap


Dr. Andrew
We feel he should attend Steering Committee Meetings
And a BHAB Meeting once every 3 months


Multi-task
One the road & In the Meeting


POI - Sharon Ishikawa



POI - Flor



Sample of a Zoom Meeting
Most likely the New & Improved Behavioral Health Advisory Board (BHAB)
Four (4) people of interest
OCHCA-N3E


Hoping for an Inspiration Fix


Dr. Nagel improves digital presence using Facebook


Old Wellness Center West gone forever


Wellness Center West
Corona Associated Make-over


Keith "Buster" Torkelson with Denise Cuellar
Wellness Center West - Garden Grove
Before Corona


Housing Regulations in the context of
Rent a Shared Room would be a promising practice





The Corona Distraction


BeWell and Dr. Clayton Chau roughly 44 minutes
Our podcast standards indicate this presentation is two long

OCHCA Prevention & Early Intervention
How does this format suite us?

We herer at MSG feel these should be used as Transitional Housing
If so Buster would consider adding a free Motel stay to his "Bed" Portfolio


Homeless sub-population
Wheelchair bound
Santa Ana
Warner and Main withing a block of the MHA Homeless Center

Very recent (2021)
Homeless with one leg


Control photo 
Before Buster
suffered Catastrophic Loss/losses in 2012


Every once in a while
Buster gets in the photo with a homeless person
Venue Santa Ana

Our Housing related publications take time from 
what our reader like
We are lucky if we get 50 pageviews for a Housing Publication



Buster cleaned up for another in-person engagement


In-person MHSA Steering Committee Meetings 
We sure miss them
Many consumers do not that have the resources 
for doing it the Zoom way



This Buster attending the MHSA Steering Committee Meeting
He is responding appropriately to all the do-over information


Good example of Dying Old Men population
John on the right has sinced passed


The art of trial and error
20210623-W: 9am Attending the 
New & Improved Behavioural Health Advisory Board (BHAB) 
Zoom Meeting


Buster giving a consumer a ride to the ER
Consumer reports a history being Cracked Out
Buster has a history of Experimentation using Chickens

Buster on right taking a timeout with a homeless Vet
In Santa Ana



Buster Meets with Lou Correa to discuss our Houing Helpline Concept


The good old days when we published 
our Accountablity MHSA Innovations Newsletter (AMIN)


Transparency at Work
This paystub inspires us
Andrew Inglis Psychiatrist


Location where more often that not we Outreach and or intervene


The County has more call-centeres that is self-evident
IRIS Liaison Call Center

Updating ASKAhnika MD PhD about BedBusters

Meeting Competes with  Buster's family meeting time
Today June 23, 2021 (W) we are attending because 
Dr. Nagel is speaking


MSG Films the 2017 Homeless River People (HRP)


Lou Correa leverageing Corona for Attention
(Circa 2021)


Mark as a Jumper is not alone


Buster Cleaned Up
Circa (20/21)
Buster in our Time Machine SARAH


Suicide Kit offered at the Wellness Center West (2021)


Consumer Rates Housing
& His Program Brand New Day





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